Postgraduate psychology student with two years' experience in mental health triage and assessment at Ramsay Clinic Northside. Skilled in clinical intake, risk evaluation, and applying psychological principles to support safe, patient-centred care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Intake Officer
Ramsay Clinic Northside
06.2023 - Current
Conduct throughout risk assessments to determine clinical suitability for psychiatric admission.
Apply advanced clinical judgment to elicit patient information and triage presenting risk, acuity, and appropriateness for inpatient or outpatient treatment streams.
Concise synthesis of key clinical data to enhance psychiatrist (VMO) review and support informed clinical decisions.
Work collaboratively with multidisciplinary mental health professionals to deliver integrated, patient-centered care.
Coordinate admissions by integrating clinical urgency, psychiatrist availability, and system logistics using digital platforms.
Operate within a highly experienced multidisciplinary team at one of Australia's leading private psychiatric clinics, adhering to best-practice models of care.
Administration Clerk
Ramsay Clinic Northside
03.2022 - Current
Act as the first point of contact for psychiatric inpatients and their families, providing a warm, supportive environment and promoting patient comfort.
Maintain accurate and up-to-date electronic health records and insurance information, with strict adherence to ethical standards, privacy, and confidentiality protocols in line with psychological practice.
Collaborate with clinical and administrative staff to support the delivery of high-quality, patient-centred care across psychiatric units.
Support organisational operations through data entry, reporting, and administrative support — reinforcing accuracy, attention to detail, and information synthesis.
Volunteer Assistant Carer
Autism Camp Australia
01.2023 - 01.2023
Worked directly with children across Autism Spectrum Disorder (ASD) levels 1 to 3, including supporting a non-verbal child with Level 3 ASD under close supervision.
Completed an in-depth project report including a critical reflection on the placement, demonstrating ability to synthesize clinical experience with theoretical frameworks and professional practice.
Autism Support Worker
Private Employers
09.2021 - 03.2022
Enacted research-based interventions and strategies to help promote positive behaviour and social-emotional growth.
Store Assistant
St Vincent De Paul
11.2017 - 12.2018
Provided respectful and compassionate service to a diverse and often vulnerable client base, including individuals experiencing homelessness, mental health challenges, and financial hardship.
Remained calm and composed in tense situations involving angry and/or upset customers.
Supported a community-focused retail environment by assisting with donations, stock management, and front-of-house operations.
Teacher's Aide
Summer Hill Primary School
02.2018 - 02.2018
Assisted teachers with supervision and care of group of 30 children.
Supported student learning objectives through personalized and small group assistance.
Education
Bachelor of Psychology - Psychology
Macquarie University
08.2024
Skills
Efficient multitasker with experience managing competing demands in clinical and academic contexts
Experience identifying, prioritising, and managing mental health risks in high-pressure environments
Familiarity with electronic health records and mental health software systems
Skilled in evaluating complex clinical data and integrating psychological insights for reports and reviews
Clinical risk assessment, triage, and intake coordination in mental health settings
Development of therapeutic rapport and provision of emotional and social support
Certification
Ramsay Health Care Professional Training & Mandatory Modules