Summary
Overview
Work History
Education
Skills
References
Timeline
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Sophie Lucht

Coolum Beach,QLD

Summary

I'm a hardworking and dedicated individual looking to gain experience within a different field of work. I am well versed in my communication skills both with fellow employees and customers. Always ready to be a team player, however, am able to work individually and take on any task that is given.

Overview

8
8
years of professional experience

Work History

Retail Pharmacy Assistant

Chemist Warehouse
11.2019 - Current
  • Enhanced pharmacy efficiency by accurately stocking shelves and maintaining inventory control.
  • Maintained a clean and organized workspace, promoting a positive environment for customers and staff alike.
  • Assisted customers in locating over-the-counter products, improving their overall shopping experience.
  • Contributed to an increase in repeat customers through exceptional customer service and product knowledge.
  • Participated in ongoing training sessions to stay current on industry best practices and emerging trends.
  • Handled sensitive customer information with discretion, ensuring confidentiality of personal data at all times.
  • Assisted store management with general retail tasks such as merchandising displays and cashier duties when needed.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Dance Instructor

Revolution Dance Company
06.2023 - 10.2023
  • Developed personalized lesson plans to cater to individual student needs, resulting in improved dance skills.
  • Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
  • Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
  • Worked in team-based environment to uphold quality and continuity of service to clients.

Retail Sales Assistant

Harper Bee
04.2019 - 09.2019
  • Improved store appearance with effective merchandising and creative displays.
  • Streamlined checkout process by efficiently operating cash registers and POS systems.
  • Boosted add-on sales through suggestive selling techniques and product recommendations.
  • Greeted customers and helped with product questions, selections, and purchases.

Food Service Worker

Peregian Beach Bakery
06.2016 - 08.2018
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Cleaned and organized kitchen, dining and service areas.

Education

Double Degree of Human Resources And Psychology -

University of The Sunshine Coast
Sunshine Coast, QLD
11.2025

High School Diploma -

St Teresas Catholic College
Noosaville, QLD
11.2019

Skills

  • Organizational skills
  • Customer service excellence
  • Problem-solving abilities
  • Collaboration and Teamwork

References

Karrina Morton

Retail Manager at Chemist Warehouse Marcoola 

0412751100 or Marcoola@chemistwarehouse.com.au


Imogen Stoakes

Studio Owner and Dance Teacher at Revolution Dance Company

0480298357 or admin@revolutiondanceco.com.au

Timeline

Dance Instructor

Revolution Dance Company
06.2023 - 10.2023

Retail Pharmacy Assistant

Chemist Warehouse
11.2019 - Current

Retail Sales Assistant

Harper Bee
04.2019 - 09.2019

Food Service Worker

Peregian Beach Bakery
06.2016 - 08.2018

Double Degree of Human Resources And Psychology -

University of The Sunshine Coast

High School Diploma -

St Teresas Catholic College
Sophie Lucht