Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sophie Martin

Hurlstone Park,NSW

Summary

Friendly Sales Assistant with excellent customer service skills.

I am an ambitious and hardworking young person looking to expand skills in retail sales, particularly in fashion, art and business . Gain inspiration from working collaboratively and am a creative individual passionate about art, fashion, beauty, fitness and baking.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Retail Assistant

Culture Kings
06.2023 - Current
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.

ELVIE Jewellery Store

Retail Assistant
03.2022 - 06.2023
  • Working independently and maintaining cleanliness of store
  • Carries out day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Sales Assistant

Bakers Delight
04.2021 - 04.2022
  • Assisted customers with prompt and polite support in-person
  • Contributed to team objectives in fast-paced environment.
  • Built relationships with customers and community to promote long term business growth.
  • Worked independently with minimal supervision.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.

Sales Assistant

Mc Donald's
03.2018 - 03.2020
  • Assisted customers with prompt and polite support in-person
  • Coached new sales staff on store policies and strategies for increasing revenue.
  • Contributed to team objectives in fast-paced environment.

Education

Bakery

TAFE ULTIMO
Sydney, NSW
02.2021

High School

Newtown Performing Arts High School
Sydney
11.2020

Skills

  • Store opening and closing
  • Point of sale operation
  • Stocking and replenishing
  • Cash register operation

Certification

I have completed my RSA at CBD college in January 2021, along with a Barista course in January 2021

Timeline

Retail Assistant

Culture Kings
06.2023 - Current

ELVIE Jewellery Store

Retail Assistant
03.2022 - 06.2023

Sales Assistant

Bakers Delight
04.2021 - 04.2022

Sales Assistant

Mc Donald's
03.2018 - 03.2020

Bakery

TAFE ULTIMO

High School

Newtown Performing Arts High School

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Sophie Martin