Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
8
8
years of professional experience
Work History
Bartender
The Farm
12.2023 - Current
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Jewelry Making/Sales
Self-employed
01.2021 - Current
Independent jewelry crafting, Sales through digital platforms (Instagram, Etsy), Sales at markets, Self-marketing through social media (Instagram)
Landscaping Worker
Schulte & Schönes
07.2023 - 09.2023
Improved landscape appearance by performing regular maintenance tasks such as mowing, edging, and trimming.
Enhanced customer satisfaction by providing timely and efficient landscaping services tailored to individual needs.
Executing roof terrace designs
Collaborated with team members to complete large-scale landscaping projects on time and within budget constraints.
Educated clients on proper care and maintenance of landscaping projects.
Installed lights, sprinklers and other outdoor features based on requirements.
Ensured plant health by applying appropriate pest control methods and pruning techniques.
Bartender, Waitress, Barista
Hospitality Industry
06.2018 - 08.2023
Hotel Sacher, Salzburg (2018)
Escobar, Salzburg (2018-2019)
Catering Impacts, Vienna (2019-2022)
Das Gehsteig, Vienna (2021-2023)
Liquid Market, Vienna (2023)
Sales Assistant
Lehner
05.2021 - 08.2022
VIP Hostess
Red Bull
09.2017 - 12.2018
Fotoshop Kücher Salzburg
03.2016 - 03.2016
Education
Bachelor of Science: Landscape Architecture and Landscape Planning -
University of Natural Resources and Life Sciences
06.2023
Yoga Teacher Training -
Yoga Center
06.2023
High School Diploma (Matura) -
Montessori High School
06.2018
Language Program -
Theresia-Gerhardinger Secondary School
06.2014
Skills
Cleanliness and Hygiene
Attention to Detail
Problem Solving
Memory Retention
Stress Management
Fast Learner
Honest and Dependable
Additional Qualifications
German: Native language
English: Fluent (C1)
French (work in progress)
Adobe (Photoshop, InDesign, Lightroom)
Microsoft Office (Word, Excel, Power Point)
QGis
AutoCAD
Driver´s License Class B
Jewelry Making
Working in a fast pace
Customer service skills
Creative problem-solving
Adaptability
Teamwork
Personal Information
Citizenship: German
Date of Birth: 02/07/00
Hobbies and Interests
Nature
Design
Travel
Culture
Yoga
Sports
Marine Biology
Crafts
Timeline
Bartender
The Farm
12.2023 - Current
Landscaping Worker
Schulte & Schönes
07.2023 - 09.2023
Sales Assistant
Lehner
05.2021 - 08.2022
Jewelry Making/Sales
Self-employed
01.2021 - Current
Bartender, Waitress, Barista
Hospitality Industry
06.2018 - 08.2023
VIP Hostess
Red Bull
09.2017 - 12.2018
Fotoshop Kücher Salzburg
03.2016 - 03.2016
Bachelor of Science: Landscape Architecture and Landscape Planning -
University of Natural Resources and Life Sciences
Yoga Teacher Training -
Yoga Center
High School Diploma (Matura) -
Montessori High School
Language Program -
Theresia-Gerhardinger Secondary School
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