Sophie Parisi
Grose Vale,Australia
Summary
Efficient and results-driven Food Service Manager with background in managing fast-paced dining establishments. Skilled in team leadership, operational management, and customer service enhancement. Demonstrated ability to improve workflow and streamline operations for increased efficiency. Impact made in previous roles includes elevating guest satisfaction through strategic service improvements and fostering a positive work environment for staff.
Overview
6
6
years of post-secondary education
8
8
years of professional experience
Work History
Cafe Manager
Chutney Cafe
Grose vale, NSW
01.2025 - Current
- Managed daily operations of a busy café environment.
- Supervised staff to ensure quality customer service.
- Developed and implemented training programs for new employees.
- Enhanced menu offerings based on customer feedback and trends.
Apprentice Carpenter
Bcs Homebuilding
Grose Vale, Australia
02.2022 - Current
- Interpreted blueprints and technical documents to execute carpentry work accurately.
- Proficiently operated power tools such as routers, sanders, drills, nail guns, jigsaws.
- Gained comprehensive knowledge of tools and materials to enhance project execution.
- Learned to read and interpret blueprints, plans, and other technical documents related to carpentry work.
- Constructed scaffolding and ladders to support the assembly of elevated structures safely.
All Rounder/Barista
Common Ground
Kurrajong, Australia
05.2021 - 09.2022
- Sanitised equipment and wiped down counters and tables, ensuring a clean environment for customers.
- Engendered customer loyalty by remembering personal preferences and allergy information.
- Monitored line processes to maintain consistency in quality, quantity and presentation.
- Maintained supply levels in counter and customer areas, ensuring seamless service during peak hours.
- Built customer loyalty by remembering personal preferences and allergy information, enhancing overall customer experience.
- Worked flexible hours including weekends and holiday shifts to accommodate staffing needs.
All Rounder
The Rail Cafe
Richmond, Australia
07.2020 - 08.2021
- Assisted customers with their orders and followed outlined steps of service.
- Engaged customers during peak hours to foster a fun and positive atmosphere.
- Served customers while ensuring adherence to service standards for consistent quality.
- Complied with standards for merchandising, stocking and storing products.
Cleaner
Domestic House Cleaning
NSW, Australia
01.2019 - 01.2020
- Dusted and wiped down office furniture, fixtures, and windowsills to maintain clean and comfortable workspaces.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned residential spaces thoroughly using industry-standard tools and supplies.
- Organized cleaning schedules to ensure timely completion of all tasks.
- Maintained inventory of cleaning products and requested supplies as needed.
Education
High School -
Colo High School
North Richmond, NSW 09.2016 - 11.2019
High School Diploma -
Bede Polding College
Bligh Park, NSW 01.2014 - 10.2016
Skills
- Food safety awareness
- Cash management
- Cash handling
- Staff supervision
- Kitchen coordination
- Customer Service
- Time management
- Team building
- Hospitality background
- Health and safety compliance
- Cleaning
- Cooking Technique
Timeline
Cafe Manager
Chutney Cafe
01.2025 - Current
Apprentice Carpenter
Bcs Homebuilding
02.2022 - Current
All Rounder/Barista
Common Ground
05.2021 - 09.2022
All Rounder
The Rail Cafe
07.2020 - 08.2021
Cleaner
Domestic House Cleaning
01.2019 - 01.2020
High School -
Colo High School
09.2016 - 11.2019
High School Diploma -
Bede Polding College
01.2014 - 10.2016