Charlotte Willet
Werribee,VIC
Summary
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
NDIS Support Worker
Self Employed Through Bright Plan Management
06.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced the quality of care for clients by providing personalised support and assistance with daily living activities.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Quantin Binnah Community Centre
Jenny Pattn
03.2023 - 05.2023
- Ensured compliance with local regulations and policies related to safety and accessibility throughout the facility.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioural issues promptly.
- Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.
- Maintained accurate records of attendance, incident reports, meal counts, and other essential documentation as required by state regulations or centre policies consistently.
Full Time Operations Administrator
Mad Brothers Earthmoving Pty Ltd
01.2022
- Answering and directing phone calls, Photocopying, Sending emails to clients, Scheduling of projects, employees and clients, Filing of incident reports, Invoicing of projects
Full Time Administrative Assistant
H.I.S. HOSE
01.2021 - 01.2022
- Answering and directing phone calls, Photocopying, Providing administrative support to the company sales team, Sending emails to clients, Schedule appointments
Education
Cert III Early Childhood Education (In Progress)
International College of Victoria
Skills
- Verbal and written communication
- Customer Engagement
- Customer Support
- Staff Training
- Reliability
- Maintaining safe environment
- Following Directions
Educationtraininglicenses
- Responsible Service of Alcohol, AAA0000138490, 12/2022
- Completed Year 11 at Mackillop Catholic College, 2020
- Completed First Aid Certificate, 04/2020
Timeline
NDIS Support Worker
Self Employed Through Bright Plan Management
06.2023 - Current
Quantin Binnah Community Centre
Jenny Pattn
03.2023 - 05.2023
Full Time Operations Administrator
Mad Brothers Earthmoving Pty Ltd
01.2022
Full Time Administrative Assistant
H.I.S. HOSE
01.2021 - 01.2022
Cert III Early Childhood Education (In Progress)
International College of Victoria
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