Sophie Porritt
Ascot Park,SA
Summary
Dynamic day shift supervisor with expertise in problem-solving, team collaboration, and staff training. Successfully managed day operations, including optimizing customer seating, leading to improved service efficiency and better guest experiences.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking and with multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Restaurant Day Shift Supervisor
Little Hunter
Adelaide , SA
05.2025 - Current
- Greeted guests warmly and guided them to their tables
- Assisted servers with menu explanations and special requests.
- Communicated wait times clearly to guests upon arrival.
- Managed reservation system to optimize seating arrangements.
- Collaborated with kitchen staff to ensure timely service flow.
- Handled guest inquiries and resolved minor issues promptly.
- Trained new host staff on procedures and customer service standards.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Answered telephone to provide dining information and take reservations.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Verified accuracy of orders before delivering them to customers' tables.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
Additional duties
Little Hunter
Adelaide , SA
05.2025 - Current
- Supervised daily operations and workflow efficiency on the day shift.
- Trained new employees on safety protocols and standard operating procedures.
- Coordinated staff schedules to ensure adequate coverage and productivity.
- Resolved customer inquiries and issues promptly to maintain service standards.
- Coordinated with other departments to ensure smooth operations throughout the day shift.
- Communicated regularly with managers from other departments to coordinate efforts across shifts.
- Delegated tasks to employees and monitored activities and task completion.
Education
On Job Training
Skills
- Greeting guests
- Guest relations
- Menu knowledge
- Reservation handling
- Communication skills
- Attention to detail
- Service coordination
- Wine pairings
- Order accuracy
- Strong multitasking
Timeline
Restaurant Day Shift Supervisor
Little Hunter
05.2025 - Current
Additional duties
Little Hunter
05.2025 - Current
On Job Training