Sophie Proudler
Summary
Results-oriented Planner with strong ability to see big picture and develop strategic plans to achieve business objectives. Excels in support environment, consistently meeting and exceeding organizational needs. Skilled at leveraging data-driven insights to implement proactive solutions that deliver cost-effective and timely results. Passionate about teamwork and leadership, dedicated to supporting team and optimizing performance. Well-versed in compliance and documentation requirements, adept at developing and updating administrative policies and procedures. Experienced in stakeholder relationship management and possesses excellent communication, customer service, and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Facilities Scheduler and Planner
AURIZON
01.2019 - 11.2023
- Development and planning of a capital investment program of new construction and major overhaul works across the national portfolio, developing an asset upgrade and investment strategy in line with organisational goals and objectives
- Developing a planned maintenance program of works across the national portfolio, making improvements to data and systems and enhancing the partnership with our third party provider.
- Overseeing Facilities led project delivery by guiding project managers through the processes of scoping, obtaining funding approval and delivering projects through monitoring cost and time parameters
- Delivering reports and projected programs to our finance partners and business units to inform operational planning and financial planning and reporting.
- Identifying cost saving initiatives and tendering opportunities within the operations space
- Building collaborative relationships with finance, project managers and external stakeholders to ensure project requirements and expectations were achieved.
- Providing support to the Manager Operational Facilities in managing capacity to deliver Real Estate works, advising on strategic improvements, and providing input to resource management and senior leadership decision making.
- Conducting financial forecasting activities to update monthly financial reporting of projects using finance databases and applying for and monitoring project funding including actioning contingency release and project closure activities.
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Identified best practices within the scheduling function, sharing these insights across teams to drive continuous improvement efforts.
- Improved overall workflow efficiency by collaborating with team leads to identify bottlenecks, establish priorities, and develop solutions for process improvement.
Campus Coordinator
CQUniversity Melbourne
09.2016 - 10.2018
- Undertaking operational planning in consultation with the Associate Vice-Chancellor (Victoria region) in accordance with the University strategic plan to meet projected requirements for the campus
- Providing leadership, direction, and supervision for campus staff
- Work with the AVC (Victoria Region) to develop and implement strategies to encourage the use of the University facilities by external stakeholders and community groups and maintaining effective working relationships with the community, business, and industry organisations
- Provide advice and direction to campus staff on staffing policies and operational processes consistent with University policies and maintain good working knowledge of policies and processes
- Attend and contribute to a range of campus and University wide meetings and representing the AVC (Victoria Region) where appropriate and participating in the decision making of various activities and projects to be undertaken on campus
- Scope, plan, and lead projects within the Campus, including the coordination of multi-disciplinary teams
- Coordinate corporate events at the Campus in conjunction with the Events team, Marketing, and other functional areas
- Contribute to the continuous improvement of systems and processes, organisational performance, productivity, flexibility, and effectiveness in achieving quality outcomes for all stakeholders
- Providing mentoring, guidance and career planning for staff and ensuring staff have access to appropriate professional development activities.
Fees, Sponsored Programs and Scholarships Coordinator
Monash College
07.2015 - 08.2016
- Management of standardised contractual agreements and specific contractual agreements for sponsors
- Work closely with relevant MCPL staff and liaise with relevant Marketing, Recruitments and Admissions staff to ensure that scholarship policies, procedures and contracts are adhered to in the development and establishment of new sponsor agreements
- Deliver relevant presentations to sponsoring bodies and students as required
- Continuous improvement and review of processes and procedures to improve the quality of the student experience and deliver process efficiencies
- Work collaboratively with other units of the College, appropriate Monash University services including counselling, Faculties and Library to achieve business unit and organisational objectives.
Senior Scholarships Officer
Charles Darwin University
09.2010 - 07.2015
- Undertake a major project to overhaul the Donor Scholarship Establishment and Management procedures from relationship management and stewardship to administrative procedures and automation of the application process
- Negotiate and establish new scholarship programs through effective negotiation with a variety of key stakeholders from individuals, charities, large and small business, and government departments
- Work with University faculties to develop scholarships relevant to educational programs and curriculums
- Plan and manage the Scholarships Award Ceremony in each Semester including coordination of presenters, recipients, and event management tasks
- Liaise with marketing to create content for the annual scholarships guide including student testimonials and scholarship information
- Conduct media interviews and information sessions to raise the profile of the scholarships program at CDU.
Customer Service Supervisor/Duty Movement Supervisor
AirNorth
03.2009 - 04.2010
Customer Service Officer
MacAir Airlines
06.2008 - 02.2009
Claims Service Coordinator
Territory Insurance Office
09.2007 - 04.2008
Personal Assistant and Insurance Application Coordinator
All Financial Services
09.2007 - 04.2008
Secured Sales Underwriter
Homeowners Financial Services
09.2007 - 04.2008
Education
Graduate Certificate - Business Administration
Charles Darwin University
Casuarina, NT05.2015
Skills
- Computer Skills
- Attention to Detail
- Strong Work Ethic
- Critical Thinking
- Teamwork and Collaboration
- Schedule Coordination
- Staff Coordination
- Key relationship development
- Workflow Optimization
- Resource Planning
- Strong Problem Solver
- Project Management Software and Database Experience
Education And Achievements
- 2021, Aurizon Emerging Leaders Program, Aurizon internal PD course
- 2019, Applied Project Management, Australian Institute of Management
- 2018, SSAF Funding Best Practice; ATEM Summit Participant
- 2017, Project Management Fundamentals, Australian Institute of Management
- 2017, Recruit for Success - Targeted Selection Interviewer, CQUniversity
- 2017, Managing for Success, CQUniversity
- 2017, Effective Team Leadership, CQUniversity
- 2015, Graduate Certificate in Business Administration, Charles Darwin University
- 2014, The New Supervisor, Australian Institute of Management
Timeline
Facilities Scheduler and Planner
AURIZON
01.2019 - 11.2023
Campus Coordinator
CQUniversity Melbourne
09.2016 - 10.2018
Fees, Sponsored Programs and Scholarships Coordinator
Monash College
07.2015 - 08.2016
Senior Scholarships Officer
Charles Darwin University
09.2010 - 07.2015
Customer Service Supervisor/Duty Movement Supervisor
AirNorth
03.2009 - 04.2010
Customer Service Officer
MacAir Airlines
06.2008 - 02.2009
Claims Service Coordinator
Territory Insurance Office
09.2007 - 04.2008
Personal Assistant and Insurance Application Coordinator
All Financial Services
09.2007 - 04.2008
Secured Sales Underwriter
Homeowners Financial Services
09.2007 - 04.2008
Graduate Certificate - Business Administration
Charles Darwin University
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