Summary
Overview
Work History
Education
Skills
Timeline
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Sophie Roche

Summary

Dynamic professional with a proven track record at Tina Roche Skin & Aesthetics and Granite Belt Brewery, excelling in customer service and organization. Skilled in managing multi-line phone systems and enhancing client experiences. Reliable and punctual, I effectively processed transactions and resolved inquiries, ensuring smooth operations and customer satisfaction in fast-paced environments.

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

1
1
year of professional experience

Work History

Receptionist

Tina Roche Skin & Aesthetics
01.2025 - Current
  • Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
  • Handled multi-line phone system, directing calls to appropriate departments efficiently.
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Processed transactions accurately using point-of-sale systems to ensure efficient checkouts.

Front of House Server

Granite Belt Retreat and Brewery
04.2024 - Current
  • Provided exceptional customer service in fast-paced dining environment.
  • Managed order processing and communicated effectively with kitchen staff.
  • Handled cash transactions accurately, ensuring proper closing of shift balances.
  • Handled cash transactions accurately while maintaining a secure till, minimizing discrepancies in financial records.

Education

Euka Online
Sydney
12-2027

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Customer service
  • Problem-solving skills
  • Reliable and punctual

Timeline

Receptionist

Tina Roche Skin & Aesthetics
01.2025 - Current

Front of House Server

Granite Belt Retreat and Brewery
04.2024 - Current

Euka Online
Sophie Roche