Sophie Toll
Elmore
Overview
8
8
years of professional experience
Work History
Junior Worker
Beechworth Bakery
01.2018 - 12.2018
- Process POS transactions, including cash and credit purchases or refunds
- Help customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Work closely with Seniors and Managers to solve problems and handle customer concerns
- Maintain, organise and clean customer areas
- Operate cash register for cash and credit card transactions
- Maintain high personal grooming standards and uniform presentation
- Maintain composure and work quality whilst under stress
Sales Assistant
Echuca Moama Wedding Expo
Echuca, Victoria
05.2018 - 05.2018
- Process cash and credit card payments
- Experience with registers and handling money and payments
- Maintain customer happiness by addressing customer needs and resolving concerns
- Greet customers confidently and pleasantly.
Junior Worker
Top of the Town, Fish and Chips
02.2020 - 06.2020
- Process POS transactions, including cash and credit purchases or refunds
- Help customers complete purchases and locate items to promote loyalty, satisfaction and sales numbers
- Work closely with Managers to solve problems and handle customer concerns
- Maintain, organise and clean customer areas
- Operate cash register for cash and credit card transactions
- Maintain high personal grooming standards and uniform presentation
- Maintain composure and work quality whilst under high stress situations
Grain Sampler
Universal Commodity Management
11.2020 - 12.2020
- Testing on various machines.
- Assist clients in grading grain.
- Maintain professional grooming standards.
- Maintain composure and work quality under high stress situations.
- Pleasant experiences with new clients weekly.
- Maintain customer satisfaction and resolving concerns
- Greeting customers confidently and pleasantly
Waitress/Bartender
The Shamrock Hotel
Echuca
01.2021 - 11.2021
- Experience with handling money.
- Greeting customers confidently and pleasantly.
- Maintain, organise and clean customer areas.
- Maintain high personal grooming standards and uniform presentation.
- Maintain composure and work quality under high stress situations.
- Maintain customer satisfaction and resolve concerns.
- Operate a cash register for cash and credit card payments.
- Work closely with managers to resolve and handle customer problems.
Delivery Driver
Taranto's Pizza
Echuca
12.2021 - 02.2022
- Experience with handling money.
- Greeting customers confidently and pleasantly.
- Driving in a safe and efficient manner.
- Maintain, organise and clean customer areas.
- Maintain high personal grooming standards and uniform presentation.
- Maintain composure and work quality under high stress situations.
- Maintain customer satisfaction and resolve concerns.
- Operate a cash register for cash and credit card payments.
- Work closely with managers to resolve and handle customer problems.
Team Member
Zambrero
02.2022 - 04.2022
- Experience with handling money.
- Greeting customers confidently and pleasantly.
- Maintain, organise and clean customer areas.
- Maintain high personal grooming standards and uniform presentation.
- Maintain composure and work quality under high stress situations.
- Maintain customer satisfaction and resolve concerns.
- Operate a cash register for cash and credit card payments.
- Work closely with managers to resolve and handle customer problems.
Customer Service Representative / Assistant Site Manager
Bowser Bean
05.2022 - Current
- Experience with handling money.
- Greeting customers confidently and pleasantly.
- Maintain, organise and clean customer areas.
- Maintain high personal grooming standards and uniform presentation.
- Maintain composure and work quality under high stress situations.
- Maintain customer satisfaction and resolve concerns.
- Operate a cash register for cash and credit card payments.
- Work closely with managers to resolve and handle customer problems.
Timeline
Customer Service Representative / Assistant Site Manager
Bowser Bean
05.2022 - Current
Team Member
Zambrero
02.2022 - 04.2022
Delivery Driver
Taranto's Pizza
12.2021 - 02.2022
Waitress/Bartender
The Shamrock Hotel
01.2021 - 11.2021
Grain Sampler
Universal Commodity Management
11.2020 - 12.2020
Junior Worker
Top of the Town, Fish and Chips
02.2020 - 06.2020
Sales Assistant
Echuca Moama Wedding Expo
05.2018 - 05.2018
Junior Worker
Beechworth Bakery
01.2018 - 12.2018