Sophie Treloar
Cooloola Cove,QLD
Summary
Outgoing Food and Beverage/Bar Attendant with many years of customer service experience and efficiently delivers exceptional service. I thrive in fast-paced, high-pressure environments. Consistently develops excellent relationships with guests to promote brand and drive repeat business.
Dedicated to customer satisfaction in high volume environment.
Overview
3
3
years of professional experience
Work History
Food and Beverage/Bar Attendant
The Deck at Sea Salt
Rainbow Beach , Qld
2021.07 - Current
- Provided excellent customer service by anticipating guests' needs and responding promptly to requests.
- Greeted customers, answered questions, and provided information about the bar's menu.
- Maintained a clean and orderly work area, including stocking glasses and utensils as needed.
- Checked identification of customers to verify age requirements for the purchase of alcohol.
- Operated cash registers and handled money transactions accurately.
- Prepared mixed drinks, beer, wine, and non-alcoholic beverages in accordance with standard recipes.
- Informed customers of daily specials or new items on the menu while making recommendations when appropriate.
- Stocked shelves with liquor, beer, wine, mixers, ice, napkins, straws, glassware as needed.
- Engaged with customers to build relationships; creating a positive atmosphere for guests and co-workers alike.
- Cleaned tables between seating's and reset them quickly for incoming patrons.
- Collected and processed payments via cash and credit card.
- Delivered high-quality beverages in fast-paced, customer-centered setting.
- Assisted with opening and closing procedures, including cleaning and restocking.
- Assisted customers as needed, providing excellent service and support.
Bar Attendant
Rainbow Beach Amateur Anglers club
Rainbow Beach , Qld
2023.12 - 2024.12
- Served in the bar for the annual fishing club Christmas party and awards night ceremony.
- served alcoholic drinks and soft drinks from eskies and poured wine.
- stock controlled and served customers with cash and a SQUARE eftpos system.
Volunteering
Rainbow Beach Sports Club
Rainbow Beach , Qld
2024.04 - 2024.04
- Service at the bar of alcoholic and soft drinks at the Rainbow Beach Fishing Classic 2023 and 2024.
- Checking ID for ages to purchase alcoholic drinks.
- Using the Point of sale cash register and stamping of drink cards as drinks were purchased.
- Customer Service and cleaning and wiping down the service area.
- Stocking fridges as required.
- Cleaning up at end of shift and disconnecting kegs of tap beer.
Education
Riverside Christian College
Maryborough, QLD2023-12
Skills
- Customer Service is my main priority in a customer based position.
- Cash Handling and EFTPOS operations.
- Cleaning and maintaining a high standard of cleanliness in the workplace.
- Stock control and stock rotation, using old dates first.
- Menu recommendations to the customers and fulfilling their experience with the outlet they are dining in.
- My personal appearance matters.
Timeline
Volunteering
Rainbow Beach Sports Club
2024.04 - 2024.04
Bar Attendant
Rainbow Beach Amateur Anglers club
2023.12 - 2024.12
Food and Beverage/Bar Attendant
The Deck at Sea Salt
2021.07 - Current
Riverside Christian College
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