Summary
Overview
Work History
Education
Skills
Timeline
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Sophie Treloar

Cooloola Cove,QLD

Summary

Outgoing Food and Beverage/Bar Attendant with many years of customer service experience and efficiently delivers exceptional service. I thrive in fast-paced, high-pressure environments. Consistently develops excellent relationships with guests to promote brand and drive repeat business.

Dedicated to customer satisfaction in high volume environment.

Overview

3
3
years of professional experience

Work History

Food and Beverage/Bar Attendant

The Deck at Sea Salt
Rainbow Beach, Qld
07.2021 - Current
  • Provided excellent customer service by anticipating guests' needs and responding promptly to requests.
  • Greeted customers, answered questions, and provided information about the bar's menu.
  • Maintained a clean and orderly work area, including stocking glasses and utensils as needed.
  • Checked identification of customers to verify age requirements for the purchase of alcohol.
  • Operated cash registers and handled money transactions accurately.
  • Prepared mixed drinks, beer, wine, and non-alcoholic beverages in accordance with standard recipes.
  • Informed customers of daily specials or new items on the menu while making recommendations when appropriate.
  • Stocked shelves with liquor, beer, wine, mixers, ice, napkins, straws, glassware as needed.
  • Engaged with customers to build relationships; creating a positive atmosphere for guests and co-workers alike.
  • Cleaned tables between seating's and reset them quickly for incoming patrons.
  • Collected and processed payments via cash and credit card.
  • Delivered high-quality beverages in fast-paced, customer-centered setting.
  • Assisted with opening and closing procedures, including cleaning and restocking.
  • Assisted customers as needed, providing excellent service and support.

Bar Attendant

Rainbow Beach Amateur Anglers club
Rainbow Beach, Qld
12.2023 - 12.2024
  • Served in the bar for the annual fishing club Christmas party and awards night ceremony.
  • served alcoholic drinks and soft drinks from eskies and poured wine.
  • stock controlled and served customers with cash and a SQUARE eftpos system.

Volunteering

Rainbow Beach Sports Club
Rainbow Beach, Qld
04.2024 - 04.2024
  • Service at the bar of alcoholic and soft drinks at the Rainbow Beach Fishing Classic 2023 and 2024.
  • Checking ID for ages to purchase alcoholic drinks.
  • Using the Point of sale cash register and stamping of drink cards as drinks were purchased.
  • Customer Service and cleaning and wiping down the service area.
  • Stocking fridges as required.
  • Cleaning up at end of shift and disconnecting kegs of tap beer.

Education

Riverside Christian College
Maryborough, QLD
12-2023

Skills

  • Customer Service is my main priority in a customer based position
  • Cash Handling and EFTPOS operations
  • Cleaning and maintaining a high standard of cleanliness in the workplace
  • Stock control and stock rotation, using old dates first
  • Menu recommendations to the customers and fulfilling their experience with the outlet they are dining in
  • My personal appearance matters

Timeline

Volunteering

Rainbow Beach Sports Club
04.2024 - 04.2024

Bar Attendant

Rainbow Beach Amateur Anglers club
12.2023 - 12.2024

Food and Beverage/Bar Attendant

The Deck at Sea Salt
07.2021 - Current

Riverside Christian College
Sophie Treloar