Summary
Overview
Work History
Education
Skills
Accomplishments
Section name
Additional Information
Timeline
Generic

Sophie Watson

Gladstone,QLD

Summary

Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I always put my best foot forward and strive for success.

Overview

2
2
years of professional experience

Work History

Team Member

Reject Shop
09.2022 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Operated register to process payments and collect cash payment for order totals.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Cultivated warm relationships with regular customers.
  • Trained new employees by demonstrating tasks and coaching during daily activities.

Waitress

Hog's Australia's Steakhouse
08.2021 - 09.2022
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.

Education

No Degree - Grade 11

Gladstone State High School
Gladstone, QLD
11.2024

Skills

  • Customer Service
  • Equipment Operation
  • Workplace Safety
  • Cleaning
  • Cash Handling
  • Complaint Resolution
  • Continuous Development
  • Flexible Schedule
  • Teamwork and Collaboration
  • Positive Attitude
  • Money Handling
  • Product Knowledge
  • Attention to Detail

Accomplishments

  • Supervised team of 10 staff members.
  • Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
  • Achieved positive results by completing counting till money with accuracy and efficiency.

Section name

Netball: I have been playing netball since 2017 and have played with two clubs with very high success rates due to all of us working as a team. As of 2022 I have umpired many games, which contributes to leadership skills, knowledge of rules, quick decision-making, an ability to explain and defend decisions and a willingness to keep the game moving at a steady pace. I enjoy the game of netball because its a community and allows me to have a sense of empathy towards others. 


Music: Music has been apart of my life ever since I was young. As of now I play three instruments, clarinet, bass clarinet and tenor saxophone. Playing all of these has given me many skills. It had refined my time management skills, increased my responsibility and improves focus. Playing an instrument has also improved my patience and memory. While playing in the school band, it has also helped me in creating new friendships and has built my confidence. 


Tutoring: As of 2023 I have taken the opportunity to expand my skills and tutor a student in clarinet. I met my 'student' at a beginner workshop rum by my school. They loved it so much that they reached out to me and now I tutor her in all things music. The skills I have gained align with my love of music and sport. While they are a beginner, I have remained calm while teaching new skills. It has increased my listening skills, empathy and communication. Tutoring has definitely improved many aspects of me. 

Additional Information

Availability:

Saturday & Sunday: All day

Monday - Thursday: After 3pm

Friday: After 1:30pm


Outside of employment, at school I have held a peer mentor leadership role which entailed me introducing incoming year sevens around the school. (2021/2022)


Cultural Awards: 2019,2021, 2022, 2023

Academic Awards: 2022, 2023

Attendance Awards: 2019, 2021, 2023

Effort & Behaviour Awards: 2022, 2023


Work Experience:

Clinton State School (2022)

Gladstone Regional Council (2023)




Timeline

Team Member

Reject Shop
09.2022 - Current

Waitress

Hog's Australia's Steakhouse
08.2021 - 09.2022

No Degree - Grade 11

Gladstone State High School
Sophie Watson