Summary
Overview
Work History
Education
Skills
Timeline
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Sophie Grace Tierney

Sophie Grace Tierney

Shellharbour,NSW

Summary

Caring Support Worker skilled at working with individuals living with Disabilities ranging from Low to High Care needs. Experienced in daily living support, meal preparation, medication administration and mobility assistance. Excellent interpersonal and communication skills developed through years of various field experience. Recognises illness requiring medical intervention and can perform basic medical observations. Goals driven and passionate in assisting residents to achieve best Quality of Life possible.

Overview

13
13
years of professional experience

Work History

Support Worker

Forsight Disability Services
06.2022 - Current
  • Provide all personal care to clients
  • PEG - feeding, care and medication administration > Catheter care
  • Basic medical observations, SpO2, Respiratory Rate, temperature, Blood Pressure
  • Providing end of life care
  • Recognise illnesses and conditions needing Medical intervention
  • Work with clients suffering with HIGH care medical disabilities
  • Work in a group home of 5 clients
  • Medication management
  • Meal preparation following Dietitian plans
  • Attend Doctors & health care appointments
  • Provide transport and community participation
  • Assist with day to day activities & needs
  • General house presentation & cleaning
  • Behaviour management
  • Money handling, banking, balancing client account books
  • Professional documentation, daily reports, incident reports

Support Worker

Just Better Care
02.2022 - 06.2022
  • Provide 1:1 Drop-in Support
  • Personal care
  • Social engagement and support
  • Provide transport to and from appointments
  • Assist with daily activities

Disability Support

Valmar Support Services
09.2019 - 12.2021
  • Provide personal care to clients
  • Work with a wide range of clients with different support needs
  • Work in a group home of 3-4 clients
  • Day Program & arranging activities
  • Medication management
  • Meal preparation following Dietitian plans
  • Attend Doctors & health care appointments
  • Provide transport
  • Assist with day to day activities & needs
  • General house presentation & cleaning
  • Behaviour management
  • Money handling, banking, balancing client account books
  • Professional documentation & daily reports

Sales Manager

Terry Bros Carpet Court
06.2018 - 09.2019
  • Customer service
  • Phone service & customer inquiries
  • Booking installation appointments
  • Product knowledge
  • Staff training
  • Store presentation & cleaning
  • Quoting & ordering product
  • Money handling, invoices, customer payments & banking
  • Submitting staff hours

Senior Hairdresser

Raven Hair
05.2017 - 06.2018
  • Cutting/styling/colouring hair
  • Customer service
  • Product knowledge & sales
  • Booking appointments
  • Building clientele
  • Salon presentation & cleaning
  • Training apprentices
  • Money handling, customer payments and banking
  • Managing & ordering product stock

Apprentice to Senior Hairdresser

Gusollios Hair & Spa
01.2013 - 05.2017

Waitress/Barista

Antz Pantz Cafe
01.2011 - 01.2013

Education

Provide First Aid -

Australia Wide First Aid
2022

Responsible Service of Alcohol -

Statement of Attainment
2021

NDIS - Workers Check, WWCC & WWVPC -

Service NSW
2021

MAPA - Management of Actual or Potential Aggression -

Valmar Disability Services
2021

Medication Management -

Valmar Disability Services
2020

Certificate III Hairdressing -

Riverina Institute TAFE NSW
2015

Skills

  • Provide high quality customer service
  • Provide high quality client care
  • Excellent communication skills
  • Friendly, helpful and patient
  • Polite and caring
  • Quick learner and takes initiative
  • High attention to detail
  • Responsible and reliable
  • Work well independently or in a team
  • Listen to understand and recognize the needs of others
  • Operate various computer systems
  • Basic medical observations

Timeline

Support Worker

Forsight Disability Services
06.2022 - Current

Support Worker

Just Better Care
02.2022 - 06.2022

Disability Support

Valmar Support Services
09.2019 - 12.2021

Sales Manager

Terry Bros Carpet Court
06.2018 - 09.2019

Senior Hairdresser

Raven Hair
05.2017 - 06.2018

Apprentice to Senior Hairdresser

Gusollios Hair & Spa
01.2013 - 05.2017

Waitress/Barista

Antz Pantz Cafe
01.2011 - 01.2013

Provide First Aid -

Australia Wide First Aid

Responsible Service of Alcohol -

Statement of Attainment

NDIS - Workers Check, WWCC & WWVPC -

Service NSW

MAPA - Management of Actual or Potential Aggression -

Valmar Disability Services

Medication Management -

Valmar Disability Services

Certificate III Hairdressing -

Riverina Institute TAFE NSW

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Sophie Grace Tierney