SOUKSAVANH WANGOUTHONE
Perth,WA
Summary
Dedicated and enthusiastic café professional with one year of experience in a fast-paced café, restaurant, and bar setting. Skilled in customer service, beverage preparation, and maintaining a clean, organized workspace. Seeking to bring exceptional service skills to new café , contributing to a welcoming and efficient environment. Experienced with creating unique and appealing cocktails tailored to customer preferences. Utilizes efficient workflow management to maintain smooth operations during peak hours. Knowledge of inventory control and managing supplies to ensure well-stocked bar. Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
5
5
years of professional experience
Work History
Kitchen Hand
Shogun thai bbq restaurant
Sydney, NSW
11.2025 - 01.2026
- Maintained cleanliness and organization of kitchen areas to ensure compliance with health regulations.
- Assisted chefs in food preparation, including chopping, slicing, and portioning ingredients efficiently.
- Operated kitchen equipment safely to support meal production and minimize downtime.
- Trained new staff on kitchen protocols and best practices for safety and efficiency.
- Implemented daily cleaning schedules that improved overall kitchen hygiene standards.
Bartender
Charlie chan bar
Sydney, Australia
09.2022 - 01.2026
- Prepared and served a variety of beverages, including cocktails, mixed drinks, and specialty drinks, catering to individual customer preferences
- Managed bar inventory, restocked supplies, and ensured compliance with health, safety, and alcohol regulations
- Created a lively and welcoming atmosphere, building rapport with regulars and new customers alike
- Handled cash and card transactions accurately and efficiently, balancing the register at the end of each shift
- Assisted with event setups and special occasions, providing top-tier service during high-volume periods
- Proficient in beverage preparation but not trained in latte art
- Focused on maintaining quality and consistency in all served drinks
Cafe Restaurant & Bar
MDC
Sydney, Australia
08.2021 - 09.2022
- Delivered outstanding customer service, creating a welcoming environment and ensuring guest satisfaction.
- Prepared a variety of hot and cold beverages, including espresso-based drinks and teas, following standard recipes.
- Managed food orders, table service, and food running in a fast-paced setting.
- Resolved customer issues and special requests professionally and efficiently.
- Performed opening and closing tasks, including cash handling, workspace cleaning, and inventory restocking.
Inese Restaurant
Waiter
Sydney, NSW
10.2020 - 09.2021
- Enhanced guest satisfaction by implementing innovative restaurant concepts and improving overall dining experience.
- Monitored guest feedback, proactively addressing concerns and implementing improvements to enhance customer satisfaction levels.
- Managed budget and financial reporting, consistently achieving targeted profit margins while maintaining exceptional service standards.
- Promoted a safe work environment by enforcing strict adherence to health code regulations and company safety guidelines.
Education
Graduate Diploma - Computer And Information Systems
National Polytecnich Autralia
07-2025
Skills
- Customer Service Excellence
- Proficient in brewing coffee and making espresso-based drinks
- Food & Beverage Preparation
- Multitasking in High-Pressure Environments
- Cash Handling & Point-of-Sale Systems
- Team Collaboration and Communication
- Conflict Resolution
- Fluency in Laos, Thai, English, Chinese
Additionalnotes
Proficient in beverage preparation but not trained in latte art. Focused on maintaining quality and consistency in all served drinks.
Timeline
Kitchen Hand
Shogun thai bbq restaurant
11.2025 - 01.2026
Bartender
Charlie chan bar
09.2022 - 01.2026
Cafe Restaurant & Bar
MDC
08.2021 - 09.2022
Inese Restaurant
Waiter
10.2020 - 09.2021
Graduate Diploma - Computer And Information Systems
National Polytecnich Autralia