Sourabh (Sam)
5 Redland Lane Ellenbrook,WA
Summary
Detail-oriented Courier with pleasant disposition offering positive customer service experiences. Manages complex routes with excellent organizational skills. Experienced supervising and dispatching courier teams and skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations.
Overview
17
17
years of professional experience
Work History
Courier Contractor
Direct Courier
Perth, Western Australia
05.2024 - Current
Courier Contractor
TGE
Perth, Western Australia
06.2023 - 01.2024
Courier Contractor
On Time Delivery Solution
Perth, Western Australia
03.2020 - 06.2023
Courier Contractor
Capital Transport
Perth, Western Australia
04.2017 - 03.2020
- Loaded and unloaded cargo from vehicles manually or with equipment such as dollies, pallet jacks, and forklifts.
- Received delivery instructions from dispatchers or supervisors via telephone or two-way radio.
Cab Driver
Swan Taxis
Perth, Western Australia
07.2010 - 02.2017
- Maintained records of trips, including pick-up and drop-off locations, fares paid, tips received, and any special requests or instructions from passengers.
Crowd Controller
Hill View Security
Perth, Western Australia
06.2009 - 06.2010
- Enforced applicable laws, regulations and policies to ensure safety of patrons, staff and property.
- Responded quickly and calmly to emergency situations such as fights or medical emergencies.
Security Officer
CSI Security
Melbourne, Victoria
07.2007 - 03.2009
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Education
Diploma in Business Management -
Della International College
Melbourne, VIC03-2009
Skills
- Route Planning
- Punctuality
- Logistics and Transportation
- Communication Skills
- Customer service Skills
- Problem Solving
- Time Management
Timeline
Courier Contractor
Direct Courier
05.2024 - Current
Courier Contractor
TGE
06.2023 - 01.2024
Courier Contractor
On Time Delivery Solution
03.2020 - 06.2023
Courier Contractor
Capital Transport
04.2017 - 03.2020
Cab Driver
Swan Taxis
07.2010 - 02.2017
Crowd Controller
Hill View Security
06.2009 - 06.2010
Security Officer
CSI Security
07.2007 - 03.2009
Diploma in Business Management -
Della International College
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