Summary
Overview
Work History
Skills
Reference
Timeline
Generic

Kristil Zappone

Mackay,QLD

Summary

I have been a stay home mum for the last 16 years and I am looking for hospitality, retail or customer service job. I am honest, reliable, hard working and flexible. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

21
21
years of professional experience

Work History

Cleaner

Millenium Cleaning (Qld) Pty Ltd
04.2024 - Current
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.

Customer Service

Baker Delight
01.2018 - 02.2019
  • Demonstrated excellent customer service skills to increase customer satisfaction.
  • Increased repeat business through exceptional customer service and relationship building.
  • Maintained clean, organised kitchen to maximize efficiency and food safety.
  • Washed dishes and sanitised prep area at end of each shift.

Bar Attendant

Whitsunday International Hotel
01.2006 - 01.2007
  • Managed cash register transactions accurately, ensuring proper handling of payments and tips.
  • Checked ID cards and verified bar guests were of legal age.
  • Restocked ice, condiments, and snacks.
  • Adhered to alcohol policies and procedures and complied with local and state laws.

Bar Attendant

Kuttabul Hotel
01.2005 - 01.2006
  • Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
  • Maintained neat, clean and professional appearance to meet business dress code policy.
  • Learned how to make wide variety of mixed drinks.

Team member

Hungry Jacks and Red Rooster
01.2003 - 01.2004
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Skills

  • Cleaning and sanitizing
  • Sweeping and Mopping
  • Housekeeping
  • Customer Service
  • Team player attitude
  • Responsible Alcohol Service

Reference

Sarah Knoff

Ex Store Manager Baker Delight

0487 777 793


Timeline

Cleaner

Millenium Cleaning (Qld) Pty Ltd
04.2024 - Current

Customer Service

Baker Delight
01.2018 - 02.2019

Bar Attendant

Whitsunday International Hotel
01.2006 - 01.2007

Bar Attendant

Kuttabul Hotel
01.2005 - 01.2006

Team member

Hungry Jacks and Red Rooster
01.2003 - 01.2004

Similar Profiles

CREATE PROFILE
Kristil Zappone