Spiros Kourounis
Belmore,NSW
Summary
Dedicated security professional with extensive experience in monitoring premises, incident reporting, and enforcing safety compliance. Proven ability to communicate effectively and resolve issues swiftly in high-pressure environments, ensuring the safety of staff and visitors while maintaining exceptional customer service.
Overview
12
12
years of professional experience
Work History
Installer
Instant Windscreens
08.2023 - Current
- Installed vehicle windscreens to ensure customer safety and satisfaction
- Handled customer inquiries to provide timely and effective support
- Supervised workshop operations and ensured high-quality customer service delivery
Installer
Obriens Windscreens
07.2022 - 08.2023
- Installed windscreens on various vehicle models to ensure safety and functionality. and set up the workshop the days running.
- Prepared vehicles by removing damaged glass and cleaning surfaces.
- Guided customers in selecting suitable windscreen options for their vehicles.
- Kept workspace clean and organized to uphold safety standards.
- Collaborated with team members to streamline installation processes.
- Installed windscreens and set up workshop for daily operations.
Rover
Certis
09.2019 - 08.2022
- Position at 200 George St was Rover working alongside with facilities manager to keep a security presence on a high profile corporate site.
- Monitored premises to ensure safety and security of staff and visitors.
- Conducted regular security patrols of facility grounds, parking lots, and perimeter areas to enhance safety and deter potential incidents.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Monitored and secured restricted areas, preventing unauthorized entry and ensuring compliance with access protocols.
- Enforced facility rules and regulations to maintain a safe environment.
- Monitored surveillance cameras and responded to suspicious activity.
- Observed entrances and exits to identify unauthorized personnel or prohibited items entering the premises.
- Addressed problems promptly and provided clear reports while operating with minimal supervision, ensuring swift resolution of security issues.
- Responded to alarms and conducted investigations as required.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Assisted with crowd control during large events held at the facility.
- Assisted clients with pet care instructions and service inquiries effectively.
- Welcomed staff, guests, vendors, and contractors upon their arrival at the facility entrance.
- Manage access controls for a variety of tenants from EY staff to the head office of Mirvac.
Mobile Patrol Security
SNP Security
Sydney
01.2018 - 08.2022
- Managed day-to-day tasks related to the main campus and night patrol.
- Executed day-to-day duties efficiently and with attention to detail.
- Proposed innovative ideas and solutions that improved team performance and outcomes.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Security Rover
Wilson Security
Kensington
01.2015 - 08.2018
- Oversaw lower campus operations, reporting directly to site supervisor and facilities manager.
- Conducted routine patrols to ensure safety and compliance.
- Responded swiftly to alarms and incidents on-site.
- Assisted in emergency evacuations and safety drills.
- Prepared detailed reports on incidents and irregularities.
- Maintained communication with security team via radio systems.
- Performed regular checks of equipment and systems used for security purposes.
- Ensured that all safety protocols were followed while on duty.
- Maintained accurate logs of all daily activities related to security operations.
- Ensured secure access by confirming valid identification of individuals. of individuals seeking entry into restricted areas with valid identification cards.
Education
Cert 2 - security operations
Cert 3 - Auto glazing
Senior First aid Cert -
Skills
- Workshop supervision
- Safety compliance
- Safety management
- Security monitoring
- Incident reporting
- Incident reporting
- Customer support
- Issue resolution
- Attention to detail
- Time management
- Team collaboration
- Effective communication
Personal Information
Date of Birth: 09/05/76
Timeline
Installer
Instant Windscreens
08.2023 - Current
Installer
Obriens Windscreens
07.2022 - 08.2023
Rover
Certis
09.2019 - 08.2022
Mobile Patrol Security
SNP Security
01.2018 - 08.2022
Security Rover
Wilson Security
01.2015 - 08.2018