BIJESH MUTHALANGOTTU BALAN
Automobile Technician
Alice Springs,NT
Summary
Experienced Automobile Technician with over 18 years of experience in Automobile Industry (Heavy diesel and petrol engine technician). Excellent reputation for resolving problems and improving customer satisfaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Technician( Heavy Diesel and Light Duty Vehicles)
Peter Kittle Motor Company
06.2018 - Current
- Diagnose vehicles based on observational and mechanical testing as well as information provided by customer
- Provide customers with detailed estimates for repairs and replacements and obtain signature approval prior to commencing work
- Repair vehicles based on diagnosed issues and repair estimate
- Test drive vehicles after repairs are complete to ensure mechanical soundness whether any other problems exist
- Describe vehicles condition to customer and answer any follow-up questions
- File appropriate documentation on each repair
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Improved operations through consistent hard work and dedication.
- Participated in team-building activities to enhance working relationships.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Senior Maintenance Technician
Emirates Airline, Airport
10.2016 - 05.2018
- Worked with airport operational equipments such as push back tractor, catering high loaders, Co-Bus etc.
- Worked frequently with diesel heavy vehicles, and petrol engine vehicles.
- Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
- Diagnose vehicles and airport operational equipments based on observational and mechanical testing.
- Repair vehicles based on diagnosed issues and repair estimate
- Test drive vehicles after repairs are complete to ensure mechanical soundness whether any other problems exist
- File appropriate documentation on each repair
- Carried out day-day-day duties accurately and efficiently.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Improved operations through consistent hard work and dedication.
- Participated in team-building activities to enhance working relationships.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
Senior Maintenance Technician
Al Futtaim Motors, Toyota
07.2012 - 10.2016
- Worked with heavy diesel vehicles and light duty vehicles
- Diagnose vehicles based on observational and mechanical testing as well as information provided by customer.
- Repair vehicles based on diagnosed issues and repair estimate.
- Test drive vehicles after repairs are complete to ensure mechanical soundness whether any other problems exist
- Coordinate and Supervise the work of my team members.
- File appropriate documentation on each repair
- Provide customers with detailed estimates for repairs and replacements and obtain signature approval prior to commencing work
- Describe vehicles condition to customer and answer any follow-up questions
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Improved operations through consistent hard work and dedication.
- Participated in team-building activities to enhance working relationships.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
- Supervised employee performance, preventive maintenance and safety.
- Supervised technicians and assigned responsibilities.
- Created and implemented maintenance program to optimize operational efficiency and reduce downtime.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Procured pricing information from various vendors to support cost-effective purchasing.
Heavy Diesel and Light Duty Vehicle Technician
CREEK Auto Maintenance Workshop
12.2007 - 05.2011
- Diagnose vehicles based on observational and mechanical testing as well as information provided by customer.
- Provide customers with detailed estimates for repairs and replacements and obtain signature approval prior to commencing work
- Describe vehicles condition to customer and answer any follow-up questions
- Repair vehicles based on diagnosed issues and repair estimate
- Test drive vehicles after repairs are complete to ensure mechanical soundness whether any other problems exist
- File appropriate documentation on each repair
- Carried out day-day-day duties accurately and efficiently.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Improved operations through consistent hard work and dedication.
- Participated in team-building activities to enhance working relationships.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Listed work performed on each unit in order to properly invoice customers.
- Adhered to company standards and manufacturer guidelines for each repair.
- Collected information to correctly file warranty claims.
- Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
- Inspected and tested equipment to locate damage or worn parts.
- Recorded repairs required, parts used and labor time.
- Analyzed and interpreted test data and adjusted, calibrated and aligned circuitry.
Heavy Duty Diesel Technician
POPULAR MEGA MOTORS, India Ltd
01.2004 - 11.2006
- Listed work performed on each unit in order to properly invoice customers.
- Engine Transmission Differential overhauling.
- Adhered to company standards and manufacturer guidelines for each repair.
- Repair vehicles based on diagnosed issues and repair estimate
- Test drive vehicles after repairs are complete to ensure mechanical soundness whether any other problems exist
- Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
- Disassembled and repaired diesel engines in automobiles, trucks, buses and construction vehicles.
- Performed preventive maintenance on engines, transmissions, tires and other vehicle systems.
- Used specialty equipment, standard tools and gauges to complete assessments and repairs.
- Discussed repairs with customers and advocated for vehicle safety.
- Performed routine and preventive maintenance on dozers, haul trucks, excavators and other heavy equipment.
Heavy Duty Diesel Mechanic
A.C CARE MOTORS Pvt .Ltd
01.2002 - 06.2003
- Listed work performed on each unit in order to properly invoice customers.
- Adhered to company standards and manufacturer guidelines for each repair.
- Disassembled and repaired diesel engines in automobiles, trucks, buses and construction vehicles.
- Repair vehicles based on the diagnosed issues and repair estimate.
- Test drive vehicles after repairs are complete to ensure mechanical soundness whether any other problems exist
- Describe vehicles condition to customer and answer any follow-up questions
- Collected information to correctly file warranty claims.
- Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
- Diagnose vehicles based on observational and mechanical testing as well as information provided by the customer
- Provide customers with detailed estimates for repairs and replacements and obtain signature approval prior to commencing work
Education
Diploma - Automobile Engineering
Govt. of Kerala
India04.2002
IETS - Automobile
Indian Engineering Technical Society)-
India04.2002
Skills
- Flexible and Adaptable
- Customer Service
- Collaboration
- Conflict Resolution
- Decision Making
- Responsible
- Team building
- Active Listening
- Self-motivated professional
- Issue Analysis
- Staff education and training
- Can-do attitude
- Self-confident
Visa Status
Permanent resident visa of Australia
Training Programs Attended
- Toyota Service Technician training
- Toyota Pro-tech training
- Cummins Engine Refurbish
- Personal Safety and Social Responsibilities
- Fire Prevention and firefighting
- Elementary First Aid.
- Personal Survival Technique.
Timeline
Technician( Heavy Diesel and Light Duty Vehicles)
Peter Kittle Motor Company
06.2018 - Current
Senior Maintenance Technician
Emirates Airline, Airport
10.2016 - 05.2018
Senior Maintenance Technician
Al Futtaim Motors, Toyota
07.2012 - 10.2016
Heavy Diesel and Light Duty Vehicle Technician
CREEK Auto Maintenance Workshop
12.2007 - 05.2011
Heavy Duty Diesel Technician
POPULAR MEGA MOTORS, India Ltd
01.2004 - 11.2006
Heavy Duty Diesel Mechanic
A.C CARE MOTORS Pvt .Ltd
01.2002 - 06.2003
Diploma - Automobile Engineering
Govt. of Kerala
IETS - Automobile
Indian Engineering Technical Society)-