SRI PHANINDRA MULLAPUDI
Maribyrnong,VIC
Summary
As a committed mechanical engineer currently pursuing a postgraduate degree from La Trobe university and with 8 years of experience in the automotive and mechanical industries, I am eager to secure a work integrated learning position in the engineering field. I am enthusiastic about acquiring critical skills, knowledge, and experience from the organization to further enhance my abilities. My goal is also to fully utilize my technical and communication skills to contribute to my best to the role and eventually to organization's success.
Overview
12
12
years of professional experience
Work History
Night Fill Team Member (Part-time)
Woolworths
Flemington, VIC
09.2022 - Current
- Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
- Participated in promotional activities like setting up displays for seasonal specials or demonstrating new products in-store.
- Stocked shelves with merchandise to ensure availability of products for customers.
- Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Served as a fill team leader when assigned additional responsibilities such as training new hires or delegating tasks among employees.
Crew Coach
Hungry Jacks
Maribyrnong, VIC
08.2022 - Current
- Responsible for restocking of the shelves in the afternoons and evenings
- Regular use of store equipment including pallet jacks, cutting tools, PPE for cold areas as required
- Maintaining customer first mentality and helping customers
- Responsible for preparing burgers and other menu items in a timely manner
- Serving guests face to face with enthusiasm and friendly attitude
- Fast and efficient customer service in drive thru
- Ensuring the safe work environment by following policies and procedures
- Analyzed customer data to identify trends in order to maximize sales opportunities.
- Suggested and offered specific training programs to help workers maintain or improve job skills.
- Created detailed reports on operational performance metrics such as sales revenue, labor costs and customer satisfaction scores.
- Provided feedback to team members on their performance, progress and areas of improvement.
Fleet Service Executive
GVK Emergency Management and Research Institute
Hyderabad, India
06.2021 - 06.2022
- Responsible for ambulance Light Commercial Vehicles and planning service schedule according to vehicle manufactures
- Responsible for the fuel economy and enhancing business relations with local vendors (spare parts dealers, workshops, tyres & batteries supplying agencies)
- Escalating the incidents to the reporting manager promptly, record maintenance and report generation
- Conducted seminars for Pilots(Driver) due to awareness on vehicle breakdown issues and accidents, recommended any lubrication furtherly
- Responsible for timely update of the data in Fleet applications (Fleet Management System - FMS) and warranty claims with vendors
Customer Service Executive
ASHOK LEYLAND Automotive Manufacturers Pvt Ltd
Hyderabad, India
11.2018 - 05.2021
- Managed workshop operations, repairs, and maintenance of vehicles while ensuring quality service delivery.
- Trained mechanics on new vehicle models and advanced service techniques to enhance performance.
- Inspected tire wear and advised customers on necessary maintenance and replacements.
- Handled warranty claims, conducted investigations on failures, and prepared detailed reports.
- Supervised mechanic workloads, including oil changes, lubrication, and tune-ups for optimal vehicle performance.
- Coordinated with customers to discuss vehicle issues, repairs, and necessary work to be performed.
Service Supervisor
JSP HONDA Automotive
Hyderabad, India
11.2012 - 07.2014
- Greet customers on arrival at the service center and direct them to an available two-wheeler mechanic
- Consult with mechanics about necessary repairs and possible alternatives to expensive work
- Provide customers with in-depth information about service and parts
- Answer questions about service outcome, if necessary
- Advice customers about warranty protections and potential cost savings
- Manage and oversee the service center's work flow and scheduling
- Call customers to inform them of changes in service or to let them know the vehicle is ready for pick up
Education
Master of Engineering - Manufacturing
La Trobe University
Melbourne, Australia08-2024
Bachelor of Technology - Mechanical engineering
Jawaharlal Nehru Technological University (JNTU)
Hyderabad, India06-2017
Diploma - Mechanical Engineering
State Board of Technical Education And Training (SBTET)
Hyderabad, India11-2013
Skills
- MS Office
- Various Operating systems
- SAP
- Quick learning ability
- Good team player
- Effective independent worker
- Extensive knowledge of automotive industry
- Extensive knowledge of automotive parts
- Mechanical knowledge
- Excellent communication skills
- Excellent organizational skills
References
- Chaitanya, Grocery Assistant Manager, Woolworths, Flemington, 0424423393
- Pheo, Store Manager, Hungry Jacks, Maribyrnong, 0402662380
Certification
- [Area of certification], [Company Name] - [Timeframe]
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkInternshipGig WorkWork Location
On-SiteRemoteHybridTimeline
Night Fill Team Member (Part-time)
Woolworths
09.2022 - Current
Crew Coach
Hungry Jacks
08.2022 - Current
Fleet Service Executive
GVK Emergency Management and Research Institute
06.2021 - 06.2022
Customer Service Executive
ASHOK LEYLAND Automotive Manufacturers Pvt Ltd
11.2018 - 05.2021
Service Supervisor
JSP HONDA Automotive
11.2012 - 07.2014
Master of Engineering - Manufacturing
La Trobe University
Bachelor of Technology - Mechanical engineering
Jawaharlal Nehru Technological University (JNTU)
Diploma - Mechanical Engineering
State Board of Technical Education And Training (SBTET)
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