Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Srikanth Koraveni

Workstation Vulnerability Patching Analyst
Melbourne

Summary

An experienced professional with 6+ years of experience in handling Corporate and client IT-Infrastructure.

• Expertise in planning & building IT solutions at the enterprise scale involving selection of appropriate technology and products, negotiating with vendors, finalizing service level agreements, outsourcing tasks and directing timely completion of projects.

• Well versed with concepts of ITIL Process; insightful knowledge of project analysis, design, re-engineering, process rationalization, cost control, capacity planning, performance measurement and quality assurance.

• Strong management skills; capable of leading & motivating individuals to maximize levels of productivity while forming cohesive team environments.

• Competence in setting out standards for various operational areas; implementing quality systems & procedures to facilitate a high-quality customer experience, while adhering to the SLA.

• A keen strategist, planner and implementer with expertise in devising strategies aimed at enhancing overall organizational growth, sustaining profitability of operations and improving business performance.

• Significant experience of working with customers, project managers & technical teams for resolving complex issues and implementing process improvement initiatives in order to provide seamless operations.



Overview

9
9
years of professional experience
7
7
years of post-secondary education
4
4
Certifications

Work History

Workstation Vulnerability Patching Analyst

Cleanaway Waste Management
03.2023 - Current
  • Spearheaded end-to-end patch management initiatives, ensuring seamless updates of all assets to the latest operating system versions and applications, resulting in a fortified environment with minimized vulnerabilities.
  • Leveraged cutting-edge security tools, including Qualys, Microsoft Defender, SCCM (System Center Configuration Manager), Axonius, and Nucleus, to meticulously identify assets, assess threats, and address missing Knowledge Base (KB) updates.
  • Collaborated closely with the cyber security team, fostering a collaborative environment and effectively aligning efforts to achieve a non-vulnerable IT landscape.
  • Developed and executed comprehensive patching strategies, harnessing the capabilities of Qualys, Defender, and other advanced solutions to proactively detect and neutralize potential risks.
  • Orchestrated the timely and precise deployment of critical security updates, bolstering the organization's resilience against emerging threats and enhancing overall cyber defense.
  • Acted as a key liaison between cross-functional teams, facilitating seamless communication, and ensuring efficient coordination in the execution of patch management initiatives.
  • Utilized Axonius to gain real-time visibility into asset inventories, enabling rapid identification of patch gaps and vulnerabilities for prompt resolution.
  • Harnessed the capabilities of SCCM as a pivotal tool for efficient patch delivery, ensuring comprehensive endpoint protection and system integrity.
  • Monitored Nucleus for actionable vulnerability insights, promptly taking remedial actions to fortify the organization's security posture.
  • Demonstrated an unwavering commitment to staying updated with the latest cybersecurity trends and emerging technologies, attending industry conferences, and collaborating with experts to enhance knowledge and skills.
  • Proactively adhered to a stringent zero-day patch policy, reducing the organization's exposure to new vulnerabilities and reinforcing defenses against sophisticated cyber threats.
  • Successfully led vulnerability remediation efforts, fostering a proactive approach to cybersecurity and elevating the organization's ability to achieve a non-vulnerable environment.
  • Proficient in managing endpoint security and software deployment through Microsoft Intune, with hands-on experience in configuring autopatch policies to ensure timely updates and patches across the organization's device fleet. Skilled in application packaging and deployment, adept at creating MSI packages and deploying software seamlessly via Intune, enhancing user productivity and IT efficiency.
  • Demonstrated expertise in designing and developing dynamic dashboards to monitor and analyze patching activities using Qualys patching tools


Desktop Engineer

Cleanaway
10.2018 - Current
  • Imaging laptops and desktops via PXE and USB.
  • Perform all hardware troubleshoot and escalate to vendor where required.
  • Deploy applications using SCCM.
  • Maintain business assets and generate reports.
  • As a part of support activity resolve incidents by provided with proper root cause investigation.
  • Manages users, groups and roles.
  • Create User Accounts in Active Directory and Exchange on premise.
  • Perform Post Migration Support.
  • Install and Configure Windows Deployment services.
  • Managing Domains in Office 365.
  • On-Boarding and Off-Boarding the mailboxes from Exchange Online Servers.
  • Handling post migrated issues like permissions and password issues for the users.
  • Administered and supported O365 and MS Exchange policies.
  • Setting up the ActiveSync for the mobile messaging services.
  • Managed MS Exchange servers, AD applications and public folders.
  • Skype for Business, Blue Jeans, CISCO UcaaS (CISCO Unified Communications as a Service) Account Creation and Administration.
  • Manage High Volume of Tickets on issues that come in daily and offer Quick resolutions to Provide Excellent Service to the users.
  • Configure iOS and Android Phones for Active Sync.
  • Supporting the infrastructure team by being a bridge between Service Desk and Infrastructure team.
  • Strong skills and knowledge in MS Intune, MS Autopilot and System Centre Configuration Manager (SCCM), applications packaging.

IT Support Analyst

Origin Energy
08.2016 - 08.2018

Help Desk Support

Brams Private Limited
07.2015 - 08.2016

Education

Australia Computer Society
Melbourne, VIC
08.2015 - 06.2016

Latrobe University
Melbourne, VIC
07.2013 - 05.2015

JNTU
Hyderabad, INDIA
06.2008 - 05.2012

Skills

    Operatingsystems: Microsoftwindows 7, Windows81, Windows 10,Windows server2008 R2, WindowsServer 2012 R2

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Certification

ITIL Foundation

References

Available on request.

Timeline

Qualys Endpoint Detection and Response

01-2024

Qualys Patch Management

05-2023

Workstation Vulnerability Patching Analyst

Cleanaway Waste Management
03.2023 - Current

Fundametals of Vulnerability Management

03-2023

Desktop Engineer

Cleanaway
10.2018 - Current

ITIL Foundation

01-2017

IT Support Analyst

Origin Energy
08.2016 - 08.2018

Australia Computer Society
08.2015 - 06.2016

Help Desk Support

Brams Private Limited
07.2015 - 08.2016

Latrobe University
07.2013 - 05.2015

JNTU
06.2008 - 05.2012
Srikanth KoraveniWorkstation Vulnerability Patching Analyst