SRIKAR PAPPULA
Pendle Hill,NSW
Summary
Dynamic Retail Sales Manager with a proven track record at Coles Supermarket, adept in driving revenue growth and coaching teams to exceed sales targets. Expert in financial reporting and customer service, achieving significant improvements in customer satisfaction and operational efficiency. Specializes in innovative promotional planning and effective inventory management, contributing to substantial business achievements. Experienced Dry Goods Manager with exceptional stock management expertise and quality control knowledge acquired over Nine years of proven industry performance. Excellent contract negotiation and costing talents. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Business analyst position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Retail Sales Manager
Coles Supermarket
11.2016 - Current
- Trained team members in successful strategies to meet operational and sales targets.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Managed day-to-day staffing and handled scheduling for all store employees.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Created employee schedules to align coverage with forecasted demands.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Managed revenue models, process flows, operations support and customer engagement strategies.
Education
Master Of Profession Accounting - Accounting
Holmes Secondary College
Sydney, NSW11.2022
Skills
- Store Opening and Closing
- Revenue Growth
- Coaching and Mentoring
- Product Merchandising
- Inventory Management
- Retail Operations
- Financial Reporting
- Sales Metrics Analysis
- Customer Service
- Promotional planning
- Scheduling Employees
- Promotions and specials
- Management
- Stock audits
- Sales Forecasting
- Cash Handling
- Upselling strategies
Timeline
Retail Sales Manager
Coles Supermarket
11.2016 - Current
Master Of Profession Accounting - Accounting
Holmes Secondary College
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