Srujana Dudi
Melbourne,Australia
Summary
Versatile professional with over 2 years of experience in HR shared services, financial operations, and hands-on warehouse operations. Skilled in delivering exceptional customer service, managing transactions accurately, assembling and packaging products, and maintaining compliance and quality standards. Adept at building rapport with customers and colleagues, identifying needs, and providing effective solutions. Strong organizational, problem-solving, and multitasking abilities, seeking a Branch Concierge role to combine operational efficiency with high-quality customer support.
Overview
5
5
years of professional experience
5
5
Certifications
Work History
Assembler & Packer
Fluidra Oro Center
Keysborough, Australia
12.2025 - Current
- Assemble and package products efficiently while maintaining quality standards.
- Handle multiple components per package and operate automatic sealing machines.
- Ensure accurate labeling, sorting, and preparation for shipment.
- Maintain a clean and organized workspace while following safety procedures.
Human Resources Shared Services Partner
Dr. Reddy’s Laboratories
09.2022 - 06.2024
- Acted as first point of contact for employee queries via email and ticketing system, ensuring timely and accurate resolution.
- Managed onboarding, transfers, and offboarding processes with high attention to detail and compliance.
- Maintained accurate employee data in SAP HR system.
- Generated workforce reports (headcount, leave, attrition) using Excel and SAP.
- Supported automation initiatives, reducing manual work by 20%.
- Built strong relationships with employees and managers through clear and empathetic communication.
Fintech Algo Dealer
Stampede Capital
07.2021 - 08.2022
- Analysed stock market trends and supported trading operations.
- Handled derivatives (options) transactions with strong focus on accuracy and risk awareness.
- Worked in a fast-paced, target-driven environment.
- Developed strong understanding of financial products and market movements.
Education
Post Graduate Diploma in Management - Finance & HR
Institute of Public Enterprise
01.2021
Bachelor of Technology - Computer Science Engineering
Institute of Aeronautical Engineering
01.2017
Skills
- Customer Service & Relationship Building
- Financial Health Conversations
- Personal Loan & Credit Card Processing Support
- Transaction Accuracy & Reconciliation
- Digital Banking Assistance
- SAP HR & Data Management
- Microsoft Excel (Intermediate)
- Stakeholder Communication
- Compliance & Policy Adherence
- Problem Solving
- Warehouse Operations & Packaging
Certification
Certificate IV in Finance and Mortgage Brokering (In Progress)
Kaplan Professional
->Learning Australian mortgage lending standards, compliance, and responsible lending obligations.
->Developing skills in credit analysis, loan structuring, and client financial assessment.
->Understanding Australian lending legislation, risk frameworks, and broker duties.
->Building capability to assess borrowing capacity and recommend suitable loan products.
->Developing skills in credit analysis, loan structuring, and client evaluation
Kaplan Professional
->Learning Australian mortgage lending standards, compliance, and responsible lending obligations.
->Developing skills in credit analysis, loan structuring, and client financial assessment.
->Understanding Australian lending legislation, risk frameworks, and broker duties.
->Building capability to assess borrowing capacity and recommend suitable loan products.
->Developing skills in credit analysis, loan structuring, and client evaluation
Languages
- Hindi
- English, Fluent
- Hindi, Fluent
Timeline
Assembler & Packer
Fluidra Oro Center
12.2025 - Current
Human Resources Shared Services Partner
Dr. Reddy’s Laboratories
09.2022 - 06.2024
Fintech Algo Dealer
Stampede Capital
07.2021 - 08.2022
Post Graduate Diploma in Management - Finance & HR
Institute of Public Enterprise
Bachelor of Technology - Computer Science Engineering
Institute of Aeronautical Engineering