Stacey Kutchel
Devenish,VIC
Summary
Motivated and dependable customer service professional with a strong background in retail, hospitality, and holiday park operations. Skilled in team leadership, conflict resolution, and delivering high-quality service in dynamic, fast-paced environments. Committed to maintaining a safe and welcoming atmosphere for customers and colleagues alike.
Overview
5
5
years of professional experience
Work History
Supervisor
Coles
09.2021 - 12.2024
• Led team operations, customer service, and floor coordination
• Trained new team members and ensured store procedures were followed
• Managed cash handling and EFTPOS
• Resolved customer inquiries and complaints to enhance shopping experience.
• Enforced safety procedures and maintained cleanliness throughout the store.
All rounder
Midland Holiday Park
05.2020 - 12.2022
• Managed reception and guest check-in/check-out
• Performed cleaning, food handling, and park maintenance tasks
• Delivered high-quality service in a fast-paced, seasonal environment
Retail Assistant
The Salvation Army
08.2024 - 03.2025
- Assisted with donation sorting, customer service, and store maintenance
Education
Year 12 graduate -
Benalla P-12
Skills
- Excellent customer service and communication
- Strong leadership and teamwork
- POS systems, EFTPOS, and cash handling
- Time management and reliability
- Professional presentation and work ethic
Personal Information
Date of Birth: 15/05/2004
References
- Kay Cairns, Owner and manager, Midland Holiday Park, 0414239059
- Sarah Elliot, Supervisor and Co-worker, Coles Seymour, 0438780483
Qualifications And Certificates
- Tobacco training
- CPR and first aid
Timeline
Retail Assistant
The Salvation Army
08.2024 - 03.2025
Supervisor
Coles
09.2021 - 12.2024
All rounder
Midland Holiday Park
05.2020 - 12.2022
Year 12 graduate -
Benalla P-12