Stacey Worthington
Nick Scali Furniture
Caboolture,QLD
11
years of professional experience
Experienced showroom manager with a strong background in customer relations, team leadership, and sales support. Known for coaching staff, managing escalations, and driving premium showroom performance through clear communication and adaptable service.
Work History
Showroom Manager
1 Year 6 Months- Guided customers through furniture ranges, translating product features into suitable solutions.
- Coordinated sales enquiries, quotes, and order processing with accuracy and follow-through.
- Coached and supported team members with product knowledge, sales techniques, and customer service expectations.
- Handled escalated customer concerns professionally, protecting service quality and brand reputation.
- Collaborated with company leadership on strategic planning initiatives to optimize profitability and long-term success of the showroom.
- Maintained visual merchandising standards to support premium showroom presentation.
- Increased sales by 1 Million in the first 6 months
Assistant Manager / Showroom Manager
2 Years 8 Months- Supported the Store Manager in leading the sales floor and growing team capability.
- Supported the sales team with customer enquiries, product knowledge, and closing techniques.
- Trained team members on product range, systems use, and service expectations.
Sales Consultatnt
8 Years 11 Months- Advised customers on mattresses, bed frames, and sleep solutions using tailored product knowledge.
- Built trust with customers by matching product features to comfort, support, and budget needs.
- Followed up enquiries and leads to convert consultations into completed sales.
- Prepared accurate quotes, invoices, and sales orders through point-of-sale systems.
Education
Skills
KPI tracking
Group collaboration
Employee coaching and mentoring
Customer relations
Effective communication
Sales forecasting
Interpersonal skills
Active listening
Team building
Adaptability and flexibility
Timeline
Showroom Manager
Nick Scali Furniture
05.2025 - CurrentRead More
Assistant Manager / Showroom Manager
Nick Scali Furniture
08.2022 - 04.2025Read More
Sales Consultatnt
Bedshed Aspley
08.2015 - 07.2024Read More
Kingsgrove High School
Read More
Awards
- First Salesperson to achieve 2 Million Dollars within Bedshed Nationally
- QLD Salesperson of the Year , Bedshed, 2017,2018,2019,2020
- National Salesperson of the year, Bedshed,2017,2019 & 2020