Summary
Overview
Work History
Education
Skills
Personal Information
Certification
References
Timeline
Generic

Staci Fortune

Logan Village,QLD

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. No task too big or small. Very positive and energetic attitude.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Group Parts & Accessories Trainer

MCH H/O
01.2023 - Current
  • Teaching staff how to use the company system (Revolution) and manufacturing systems
  • Travelling between stores training existing staff with updated procedures.

Warranty Clerk

MCH H/O
01.2020 - 01.2022
  • Processing and reviewing claims
  • Communicating with service departments and manufacturers regarding warranty claims
  • Preparing reports
  • Liasing with manufacturers to ensure all claims are paid
  • End of month accounts receivable reconciliation.

Parts Interpreter/Service Advisor/Dealer Administration

MCH - Ultimate Motorcycles
01.2017 - 01.2020
  • Assist customers over the counter and phone for required parts
  • Assist service department with parts for daily jobs
  • Provide advice regarding parts specifications
  • Source and order parts from numerous suppliers
  • Raise purchase orders/prepare quotes
  • Stock take part bin locations
  • Book customers in for service/ process final invoice
  • Processing sales contracts
  • Gathering all documents required for motorcycle registration.

Customer Service Manager/Accessories Salesperson

MCH - TeamMoto Motorcycles HONDA
01.2014 - 01.2017
  • Greeting and assisting customers in finding and purchasing motorcycle related products
  • Ensuring the correct size in apparel to meet safety requirements
  • Processing over counter sales
  • Responding to customers’ queries and complaints
  • Negotiating price of products with clients and upselling
  • Working closely with sales and service team ensuring clients motorcycles were ready for collection
  • Processing invoices and re-stocking of shelves
  • Meeting or exceeding monthly sales goals and targets
  • Completing monthly sales reviews
  • Completing end of day money balance.

Receptionist/Junior Accounts Payable

Motorcycle Holdings Ltd MCH
06.2013 - 01.2014
  • Answering phone calls, transferring and taking messages
  • Clerical tasks such as filing, scanning and data entry
  • Maintaining tidy and safe workplace
  • Reconciling monthly accounts for suppliers
  • Ensuring no outstanding invoices or overpayment to suppliers
  • Bank reconciliations
  • Stationery/Uniform orders.

Education

Rochedale State High School
12-2012

Skills

  • Customer Service
  • Communication
  • Organization
  • Problem-solving
  • Management

Personal Information

Date of Birth: 05/13/1995

Certification

  • Business Administration Level III
  • Automotive Salesperson (Parts Interpreting) Apprenticeship.

References

References available upon request.

Timeline

Group Parts & Accessories Trainer

MCH H/O
01.2023 - Current

Warranty Clerk

MCH H/O
01.2020 - 01.2022

Parts Interpreter/Service Advisor/Dealer Administration

MCH - Ultimate Motorcycles
01.2017 - 01.2020

Customer Service Manager/Accessories Salesperson

MCH - TeamMoto Motorcycles HONDA
01.2014 - 01.2017

Receptionist/Junior Accounts Payable

Motorcycle Holdings Ltd MCH
06.2013 - 01.2014

Rochedale State High School

Similar Profiles

CREATE PROFILE
Staci Fortune