Stacie Ledwidge
Kilsyth,VIC
Overview
4
4
year of professional experience
4
4
Certification
Work History
Cleaner Supervisor
Coles Group
04.2019 - 03.2020
- Disposed of trash and recyclables each day to avoid waste buildup.
- Communicated repair needs to maintenance staff.
- Completed schedules, shift reports, and other business documentation.
- Increased employee performance through effective supervision and training.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Placed orders for housekeeping supplies and guest toiletries.
- Worked with front desk to respond promptly to all guest requests.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Trained and mentored new staff on cleaning and safety protocols.
- Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Established and enforced safety protocols and guidelines for staff.
Process Worker
Progresses Powdercoating
09.2018 - 02.2019
- Worked at Start and Finish of Conveyor belt lifting all shapes and sizes weights of aluminium steel and metal.
Education
Year 10 - General Education
Mooroolbark College
Mooroolbark, VIC06.2010
Skills
- Payroll Understanding
- Ironing Clothing
- Employee Performance Reviews
- Cleaning Bathrooms
- Guest Relations
- New Program Implementation
- Physics Demonstrations
- Department Coordination
- Proper Equipment Usage
- Vacuuming and Sweeping
- Increasing Engagement
- Special Requests
- Pressure Washers
- Customer Service
- Employee Evaluation
- Stocking Bathrooms
- Detailed Instruction
- Motivate Staff
- Cleaning and Sanitation
- Process Monitoring
- Chemical Cleaners
- Quality Improvement
- Organize Work Schedules
- Mopping and Buffing Floors
- Energy Consumption
- Equipment Effectiveness
- Invoice Processing
- Room Turnover
- Washing Windows
- Employee Selection
- Daily Workflows
- Daily Progress Reports
- Payroll Understanding
- Polishing Surfaces
- Inventory Restocking
- Facility Supervision
- Dusting Furniture
- Customer Relationship Management
- Daily Facility Operations
- Health and Safety Compliance
Accomplishments
- Achieved Result by introducing Software for Type tasks.
- Collaborated with team of Number in the development of Project name.
- Achieved Result through effectively helping with Task.
- Documented and resolved Issue which led to Results.
- Achieved Result by completing Task with accuracy and efficiency.
- Resolved product issue through consumer testing.
Affiliations
- APICS – Association for Supply Chain Management
Certification
•OH&S Operations Cert II (2018) - CURRENT
•Business I & II
•Warehouse Operations Certificate III
•Cleaner OH&S Certificate IIII
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
In times like these, it helps to recall that there have always been times like these.
Paul Harvey
Timeline
Cleaner Supervisor
Coles Group
04.2019 - 03.2020
Process Worker
Progresses Powdercoating
09.2018 - 02.2019
Year 10 - General Education
Mooroolbark College