Staicee Scholten
Gold Coast
Summary
Dynamic customer service professional with extensive experience at McDonald’s, excelling in cash handling and conflict resolution. Proven ability to enhance customer satisfaction through effective order processing and up-selling techniques. Adept at multitasking in fast-paced environments while maintaining a focus on food safety and compliance.
Friendly and engaging Cashier with a history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Waitress Trainee
Mad Over Italian
Gold Coast
04.2026 - Current
- Provided excellent customer service to enhance dining experiences.
- Assisted in taking orders and relaying them to the kitchen staff.
- Maintained cleanliness of tables and dining areas throughout service.
Cafe Barista/All rounder
McDonald’s
Gold Coast
12.2023 - Current
- Prepared and served coffee beverages according to customer preferences.
- Maintained cleanliness and organization of the cafe area during shifts.
- Operated espresso machines and other brewing equipment effectively.
Retail Sales Associate
The Bridal Company
Ormeau
02.2021 - 02.2023
- Assisted customers in selecting bridal attire and accessories.
- Maintained knowledge of current bridal trends and inventory.
- Processed sales transactions using point-of-sale systems.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Education
Foxwell State Secondary College
Coomera , QLD Skills
- Cash handling
- Point-of-sale operation
- Order processing
- Food safety compliance
- Conflict resolution
- RSA
- Time management
- POS system operation
- Stress management
- Multitasking and organization
- Point-of-sale system
- Cash handling and management
- Task prioritization
- Customer focus
- Up-selling techniques
- Basic math
- Espresso machine operation
Timeline
Waitress Trainee
Mad Over Italian
04.2026 - Current
Cafe Barista/All rounder
McDonald’s
12.2023 - Current
Retail Sales Associate
The Bridal Company
02.2021 - 02.2023
Foxwell State Secondary College