Summary
Overview
Work History
Education
Skills
Availability
Timeline
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Steele Feigan

Melbourne,VIC

Summary

Customer-focused professional with a proven ability to deliver exceptional service in retail and hospitality settings. Through experience and training, I’ve developed a strong understanding of sales and the importance of connecting with clients to create memorable, high-quality interactions. Known for attention to detail and a refined approach, I bring a natural ease in engaging with customers, anticipating needs, and providing a polished, tailored experience. Confident and driven, I am enthusiastic about contributing to an environment where elegance and client satisfaction are highly valued.

Overview

2
2
years of professional experience

Work History

Service Team Member

Coles Supermarket
03.2024 - 10.2024
  • Maintained a clean and organised workspace, contributing to a positive work atmosphere for both employees and customers.
  • Demonstrated flexibility in scheduling by working various shifts as needed, including weekends and holidays.
  • Conducted routine maintenance tasks such as cleaning equipment or restocking supplies, ensuring smooth daily operations.
  • Displayed a strong work ethic by consistently arriving on time, prepared for shifts, and exhibiting a positive attitude towards team members and customers alike.
  • Handled customer inquiries with professionalism, addressing concerns promptly to ensure their satisfaction.
  • Established rapport with customers through friendly interactions that enhanced the overall experience.

Front of House Team Member

Bon Appetit
05.2022 - 03.2023
  • Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
  • Assisted in training new team members, ensuring they were quickly able to provide excellent service to guests.
  • Handled customer complaints professionally and efficiently, resulting in increased repeat business.
  • Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Helped guests at tables when in need of assistance.

Education

Certificate IV in Real Estate Practice - (CPP41419)

Entry Education
Melbourne
11-2024

Skills

  • Customer Service
  • Public Speaking
  • Teamwork and Collaboration
  • Administrative Support
  • Multitasking and Organisation
  • Research and Analytical Skills

Availability

AVAILABILITY - Mon/Sun All Hours

Public Holidays by Request

Timeline

Service Team Member

Coles Supermarket
03.2024 - 10.2024

Front of House Team Member

Bon Appetit
05.2022 - 03.2023

Certificate IV in Real Estate Practice - (CPP41419)

Entry Education

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Steele Feigan