Stefania Iacovelli
Cairns
Summary
Diligent Housekeeper with solid background in maintaining high standards of cleanliness and organization. Proven ability to contribute effectively to team efforts while ensuring guest satisfaction through attention to detail. Demonstrated strong work ethic and reliability in performing daily tasks efficiently.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Housekeeping Room Attendant
Hinchinbrook Resort Lucinda
08.2024 - 01.2025
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
Cleaner
Nomads St Kilda Hostel
03.2024 - 08.2024
- Empty trash bins regularly to prevent overflow and unpleasant odors.
- Ensured hygiene by regularly cleaning and restocking restroom supplies.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Maintained cleanliness by sweeping, mopping, and dusting all surfaces in assigned areas.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
KITCHEN HAND
Mercantile Nove
12.2021 - 12.2023
- Prepared simple salads, sandwiches, appetizers, as directed by supervisor or chef
- Followed recipes and customer requests to prepare meals
- Maintained inventory of kitchen supplies and equipment needs
- Prepared and served coffee, espresso drinks, blended coffees and teas
- Completed opening and closing duties such as cleaning the store before leaving each day
- Demonstrated knowledge of wine selection, pairings, vintages
- Prepared salads, appetizers and garnishes to assist kitchen staff
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction
- Stocked server areas with supplies before, during and after shifts
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners
HORSE CARETAKER
Portglenone
11.2019 - 09.2021
- Maintained barns, stalls, paddocks and other horse – related facilities in a clean safe conditions
- Provided daily care for horses, including feeginf, grooming, and exercising them
- Monitored horses’ health on a regular basis and reported any changes or concerns to supervisor
- Ensured compliance with all safety regulations related to farm operations
FARM RANCH HAND
Portglenone
11.2019 - 09.2020
- Harvest crops using appropriate methods for each crop type
- Fed and watered livestock daily to ensure proper nutrition levels
- Performed general maintenance tasks such as building repair or painting structures
- Engaged in land clearing and field preparation activities for new planting seasons
- Monitored animal health, identifying and reporting any signs of illness
Education
BBA - Philosophy
Università Degli Studi - "Bari Aldo Moro"
Skills
- Harvesting techniques
- Farm Management
- Dusting furniture
- POS system Operation
- Customer service-focused
- Cleaning bathrooms
- Cooking knowledge
- Guest relations
- Cocktail making
- Coffee making
Certification
ECDL course for obtaining the European Computer Driving License
Languages
ITALIAN
ENGLISH
Timeline
Housekeeping Room Attendant
Hinchinbrook Resort Lucinda
08.2024 - 01.2025
Cleaner
Nomads St Kilda Hostel
03.2024 - 08.2024
KITCHEN HAND
Mercantile Nove
12.2021 - 12.2023
HORSE CARETAKER
Portglenone
11.2019 - 09.2021
FARM RANCH HAND
Portglenone
11.2019 - 09.2020
BBA - Philosophy
Università Degli Studi - "Bari Aldo Moro"
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