Steffani Basilone
Reservoir,VIC
Summary
Focussed and driven paramedic offering history of exercising strong judgment and reliabilty in high-pressure situations. Skilled in patient needs assessment and critical care. Detail-oriented and compassionate with expansive knowledge of team management and the importance of clear, concise and effective communication.
Overview
11
11
years of professional experience
Work History
Ambulance Paramedic
Ambulance Victoria
02.2020 - Current
- Ensured readiness for emergencies by conducting regular equipment checks, restocking supplies, and maintaining clean ambulance interiors.
- Enhanced patient care by efficiently assessing and addressing medical needs in emergency situations.
- Provide emergency medical care and transportation to patients in critical situations.
- Execute medical procedures with precision and care, ensuring the best possible outcomes for patients.
- Act as Health and Safety Representative for the station, ensuring compliance with regulations and promoting a safe work environment.
- Organisation and Planning of multiple educational events for the branch, networking with experts, and coordinating activities within the team.
Dance and Fitness Instructor
Soul In Dance
06.2016 - Current
- Promoted a positive learning environment by fostering open communication among students and encouraging teamwork.
- Planned, prepared, and delivered lesson plans for casual based classes and workshops.
- Implemented injury prevention strategies during warm-ups and cool-downs, ensuring safe practice for all participants.
- Offered one-on-one instruction to students by appointment.
- Managed studio operations, ensuring a safe and clean environment conducive to learning for all students.
- Organized and managed a showcase event, overseeing 40+ acts and ensuring the smooth flow of the event.
- Assisted studio owners in boosting class enrollment through effective marketing and promotional efforts.
- Adhered to studio guidelines and legal requirements.
- Recognized and adapted to different learning styles to productively communicate and teach materials to all students.
- Provided feedback, guidance and support to students on participation and performance.
Cafe Manager
Strada
01.2018 - 01.2020
- Managed daily operations of a busy cafe and restaurant, including staff supervision, inventory management, and customer service.
- Led a team of 15 employees, fostering a positive work environment and ensuring high-quality service.
- Delivered excellent customer service experiences by addressing concerns promptly and professionally.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Maintained a reputation for exceptional customer satisfaction and efficient operations.
Restaurant Manager
Pasquale M
01.2013 - 01.2018
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Managed staff schedules and maintained adequate coverage for all shifts.
Education
Bachelor of Science - Paramedicine
Victoria University
Melbourne, VIC08.2018
Languages
Italian
Professional Working
Timeline
Ambulance Paramedic
Ambulance Victoria
02.2020 - Current
Cafe Manager
Strada
01.2018 - 01.2020
Dance and Fitness Instructor
Soul In Dance
06.2016 - Current
Restaurant Manager
Pasquale M
01.2013 - 01.2018
Bachelor of Science - Paramedicine
Victoria University
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