Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Stella Andrews

Kippa-Ring,Qld

Summary

Hardworking, with five years of experience and a solid background in the food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.

Overview

3
3
years of professional experience

Work History

Waitress

Tempest Seafood and Teppanyaki
4020, QLD
03.2023 - Current
  • Provided guidance to new waiters in learning the menu items and their ingredients, customer service, and table setting.
  • Memorized over 30 new menu items, including food and drinks, per season.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.

Front of House/ All-rounder/ Christmas Casual

Marvelous Fish & Chips
Scarborough, QLD
11.2022 - 12.2022
  • Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
  • Modified requested menu items in POS system to customize orders.

Assistant Nail Tech

The Nail Boutique
Kippa-Ring, QLD
02.2022 - 07.2022
  • Promoted high customer satisfaction through knowledgeable and friendly service, both in person and phone call bookings.
  • Assisted with customer requests and answered questions to improve satisfaction.

Education

High School Diploma -

Redcliffe State High School
Redcliffe, QLD
11-2024

Skills

  • Phone Order Management
  • High-volume dining
  • Customer Relations
  • Service quality
  • Point of Sale (POS) system operations
  • Special Event Coordination

Accomplishments

  • Barista course
  • RSA (QLD)
  • Cert III in Business
  • Air Force Cadet- Cadet and Leading Cadet
  • Scout Leader
  • Cub Scout Leader
  • High School Diploma
  • Volenteer work (Beach Clean up)

References

Current supervisor- Katelan Ottaway 0490 352 713

Personal- Alex Woodroffe 0490 535 095

Timeline

Waitress

Tempest Seafood and Teppanyaki
03.2023 - Current

Front of House/ All-rounder/ Christmas Casual

Marvelous Fish & Chips
11.2022 - 12.2022

Assistant Nail Tech

The Nail Boutique
02.2022 - 07.2022

High School Diploma -

Redcliffe State High School

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Stella Andrews