Bree Marshall
Albany Creek, Brisbane,QLD
Summary
Customer-focused Food and Beverage Attendant with extensive experience in high-pressure hospitality environments. Demonstrated expertise in maintaining cleanliness and adhering to food safety standards while providing exceptional service. Strong multitasking and communication skills foster effective team collaboration and enhance guest experiences. Previous roles resulted in increased customer satisfaction through attentive service and efficient problem resolution.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Event Food and Beverage Attendant
KEDRON WAVELL RSL
03.2025 - Current
- Delivered exceptional service to patrons in fast-paced hospitality environments.
- Managed food and beverage orders during peak service times for efficiency.
- Maintained cleanliness and organization of dining areas and service stations.
- Processed customer payments accurately using point-of-sale systems.
- Supported event setup and breakdown for special functions at venue.
- Greeted customers courteously, took orders accurately, and served promptly.
- Demonstrated thorough knowledge of menus, services, and promotions to assist customers.
- Prepared rooms by setting tables and ensuring readiness for functions.
Bottle Shop Attendant
BOTTLEMART SUPER STORE EATONS HILL
04.2024 - 03.2025
- Stocked shelves with new inventory and rotated stock to maximize freshness.
- Greeted customers upon entry and assisted with product selection.
- Maintained cleanliness of store shelves, displays, and checkout areas.
- Reviewed IDs to verify proof-of-age, refusing sales to anyone under 18.
- Processed payments accurately using cash, credit, debit, and personal checks.
- Operated cash register to ensure accurate transactions and provided correct change.
- Answered incoming calls professionally while delivering precise information on products and promotions.
- Performed daily opening and closing procedures per established guidelines.
Food and Beverage Attendant
EPICURE BRISBANE CITY HALL
03.2023 - 08.2024
- Delivered exceptional customer service to guests, ensuring satisfaction with food and beverages.
- Executed buffet and canapes service, maintaining high standards of presentation.
- Collaborated with team members to optimize service efficiency during peak hours.
- Prepared dining areas for events, including table settings and food preparation.
- Provided drink service on trays, enhancing guest experience and attentiveness.
- Maintained cleanliness by sanitizing food areas in compliance with health regulations.
- Set up and cleared dining spaces for daily operations and special functions.
- Consistently upheld a positive demeanor towards coworkers and patrons.
Education
Certificate III - Travel
TAFE QUEENSLAND
Southbank06.2023
Certificate III - Tourism
TAFE QUEENSLAND
Southbank12.2021
HIGH SCHOOL -
ALBANY CREEK STATE HIGH SCHOOL
11.2020
Skills
- Customer service and support
- Planning and organization
- Relationship building
- Communication skills
- Time management
- Budget management
- Commitment to excellence
- Risk assessment
- Influencing others
- Analytical thinking
- Tray handling skills
- Plate carrying techniques
- Team collaboration
- Food preparation techniques
- Point-of-sale operations
- Cash handling expertise
- Food safety practices
- Effective communication strategies
- Teamwork and collaboration
- Problem-solving abilities
- Customer engagement strategies
- Attention to detail
- Order accuracy assurance
- Adaptability under pressure
- Phone order management
- Allergy awareness training
- Guest services excellence
- Sanitizing practices
- Multitasking capabilities
- Team building initiatives
Certification
- Responsible Service of Alcohol Certificate (RSA)
- Food safety certificate
- Open driver's license
- Australian passport
Timeline
Event Food and Beverage Attendant
KEDRON WAVELL RSL
03.2025 - Current
Bottle Shop Attendant
BOTTLEMART SUPER STORE EATONS HILL
04.2024 - 03.2025
Food and Beverage Attendant
EPICURE BRISBANE CITY HALL
03.2023 - 08.2024
Certificate III - Travel
TAFE QUEENSLAND
Certificate III - Tourism
TAFE QUEENSLAND
HIGH SCHOOL -
ALBANY CREEK STATE HIGH SCHOOL
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