Stephan Fiorillo
Bass Hill
Summary
Reliable Store Supervisor with experience opening and closing businesses, oversight of staff and daily operations. Excellent record of success in chasing and achieving target KPIs. Passion for working with others and customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Volunteer
A.O.K. Community homeless outreach service
01.2021 - 12.2021
- Volunteer work at Martin Place Train Station once every two weeks serving non-perishable goods, hot meals, and providing basic services to the local homeless population.
Flipout Trampoline Class Instructor
Flipout
01.2020 - 01.2023
- Coaching gymnastics classes and trampoline skills to people of all ages.
- Occasionally included serving at the front desk, serving and upkeep of a cafe, phone answering and booking management, general customer service, movement of stock, trampoline/machine maintenance, and general cleaning.
Sales Assistant and Reception
Plus Fitness
01.2023 - 02.2024
- Sole caretaker of the gym during their staffed hours.
- Carrying out tasks such as Answering phone calls, making sales calls and pitches, signing up new members, managing memberships, daily security checks on all active members, responding to emails and maintain a strong social media presence through content creation.
Acrobatics Coach/Teacher
Bollards School of Dance
07.2022 - Current
- Includes teaching acrobatic tumbling and dance skills such as cartwheels and backflips to children and dancers aged 4 to 18.
- This role currently occupies my time from 6:30pm Mondays during the school term but can be swapped out for full time work.
Store Supervisor
Flipout
06.2023 - Current
- Supervised daily operations by directing customer service, inventory and sales operations.
- Direct Supervisor of up to 20 staff members per day, in which regular training and guidance is given.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
Education
Certificate 3 And 4 in Fitness - Health And Fitness
Fit College
Parramatta, NSW12.2023
High School -
Las Salle Catholic College
Bankstown, NSW11.2022
Skills
- Staff Supervision
- Customer Service
- Multitasking and Organization
- Store Opening and Closing
- Operations Management
- Team Building and Leadership
- Sales Promotion
- Sales Execution
- Inventory Management
Certification
- (Green) Provisional license to drive
- (Green) Provisional license to ride a motorcycle
- First Aid Certified
- CPR certified
- WADA drug-free sport certification 1
- Certificate 4 in fitness coming in 2023
Availability
Monday, 6 pm, Unavailable Wednesday from 2:30pm. All other days and times are available, including late and overnight work.
Additional Awards
- Most Valuable Worker 2021 at Flipout Villawood
- Worker of the Month for February 2022 at Flipout Villawood
Awards
- Academic Excellence In Mathematics 2022 in high school
- Academic Excellence in Geography and English 2021 in high school
- Numerous Age Group and Open Sporting Awards between Swimming, Athletics and Extracurriculars in high school
References
Available upon request
Hobbies and Interests
- General fitness, health, and dieting
- Powerlifting
- Motorcycle touring
- Dance
- Acrobatics/Gymnastics
Timeline
Store Supervisor
Flipout
06.2023 - Current
Sales Assistant and Reception
Plus Fitness
01.2023 - 02.2024
Acrobatics Coach/Teacher
Bollards School of Dance
07.2022 - Current
Volunteer
A.O.K. Community homeless outreach service
01.2021 - 12.2021
Flipout Trampoline Class Instructor
Flipout
01.2020 - 01.2023
Certificate 3 And 4 in Fitness - Health And Fitness
Fit College
High School -
Las Salle Catholic College
- (Green) Provisional license to drive
- (Green) Provisional license to ride a motorcycle
- First Aid Certified
- CPR certified
- WADA drug-free sport certification 1
- Certificate 4 in fitness coming in 2023
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