Stephanie Heslam

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Passionate about learning and committed to continual improvement.
• Learned and adapted quickly to new technology and software applications.

Customer Service/Sales

· Opening New Account's and personal

· Personal Loans/ Credit Cards

· Customer Connections/Following up with my customers.

· Demonstrated sales experience.

· Creating Batches

· Ordering cash/Balancing Account's

• Analyzed member feedback data to identify opportunities for improvement within the organization''s operations or offerings.
• Promoted additional services to existing members, increasing revenue opportunities for the organization.
• Led informative seminars and workshops for prospective clients, showcasing membership features and benefits effectively.
• Facilitated the onboarding process for new members, providing a seamless transition into their memberships.
• Boosted customer retention rates through proactive communication and followup.

• Counting cash/balancing cash Opening New Account's Business and personal Personal Loans/ Credit Cards Customer Connections/Following up with my customers
• Demonstrated sales experience.
• Managed high call volume while maintaining a professional and friendly demeanor with all customers.
• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
• Handled customer returns efficiently, minimizing loss and maintaining customer satisfaction through effective communication skills.
• Reduced wait times by quickly processing transactions utilizing point-of-sale systems accurately and efficiently.

• Counting cash/balancing cash Opening New Account's and personal Personal Loans
• Customer Connections/Following up with my customers
• Demonstrated sales experience
• Creating Batches Ordering cash