Stephanie Krainer
Summary
Being a very organised person who takes pride in my work ethic, time management and communication skills, I am able to quickly learn and understand new accounting methods and procedures.
I used common sense and my background knowledge of MYOB to work my way around QuickBooks for our Family Business and soon learnt how to use it effectively.
I am a resourceful individual who is reliable, dedicated and hard working with a positive attitude.
Overview
18
18
years of professional experience
Work History
Bookkeeper
Bass Coast Painting and Decorating
Cowes, VIC
11.2019 - Current
- Maintain and process invoices, deposits, and money logs.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Reconciled and corrected issues with financial records.
- Established QuickBooks accounting system to reflect accurate financial records.
- Manage accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handle payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitor incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Gym Manager
Grip Fitness
Cowes, VIC
05.2022 - 02.2023
- Enhanced customer satisfaction through swift resolution of member concerns and consistent communication with clients.
- Expanded clientele base with targeted marketing strategies such as social media campaigns and local partnerships.
- Oversaw facility maintenance to ensure a clean, safe, and inviting environment for members and staff.
- Developed sales strategies and coached staff on selling tactics to maintain high percentage of membership enrolments.
- Reviewed stock counts and ordered items to control inventory.
- Trained employees on general procedures, gym rules and duties.
- Streamlined facility operations by creating efficient staff schedules and maintaining an organized work environment.
- Focused on building a strong company culture that fostered teamwork, collaboration, motivation among employees in their daily responsibilities.
- Demonstrated strong knowledge of all fitness equipment and explained to customers how to properly use each machine.
Administrative Officer
Phillip Island RSL Sub Branch - Lone Pine Bistro
Cowes, VIC
01.2013 - 12.2018
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Managed files and records for members and adhered to safety procedures to prevent breaches and data misuse.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Contributed to successful projects by providing essential administrative support and resource management.
- Improved communication within the organization through regular updates on policies, procedures, and key events.
- Created, prepared, and delivered reports to various departments.
- Streamlined office processes by implementing efficient administrative systems and procedures.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Performed wide-ranging administrative, financial and service-related functions.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Established basic knowledge of MYOB systems.
Hospitality Worker
Phillip Island RSL Sub Branch - Lone Pine Bistro
Cowes, VIC
12.2007 - 01.2013
- Performed general cleaning by vacuuming floors and wiping tables.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.
- Trained new staff members on proper customer service and hospitality policies.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
Education
Diploma - Management
Workplace Training Strategies
Wonthaggi, VIC11-2010
Diploma - Management
Workplace Training Strategies
Brighton, VIC08-2015
Certificate IV - Hospitality
Workplace Training Strategies
Brighton, VIC05-2013
Certificate IV - Health And Fitness
Australian Institute of Fitness
Melbourne, VIC03-2011
Certificate III - Health And Fitness
Australian Institute of Fitness
Melbourne, VIC03-2011
Skills
- Quickbooks/MYOB
- Bank statement reconciliation
- Payroll processing
- Time manegment
- Data entry
- Inventory management
- Bookkeeping support
- A/P and A/R
- Attention to detail
- Accounting and bookkeeping
- Administrative support
- Computer skills
- Invoice processing
- Professional communication
Timeline
Gym Manager
Grip Fitness
05.2022 - 02.2023
Bookkeeper
Bass Coast Painting and Decorating
11.2019 - Current
Administrative Officer
Phillip Island RSL Sub Branch - Lone Pine Bistro
01.2013 - 12.2018
Hospitality Worker
Phillip Island RSL Sub Branch - Lone Pine Bistro
12.2007 - 01.2013
Diploma - Management
Workplace Training Strategies
Diploma - Management
Workplace Training Strategies
Certificate IV - Hospitality
Workplace Training Strategies
Certificate IV - Health And Fitness
Australian Institute of Fitness
Certificate III - Health And Fitness
Australian Institute of Fitness