Stephanie Pryer
Wellington Point,QLD
Summary
My name is Stephanie Pryer and I am 49 years old. I have been working as a independent support worker for over 2 years. I have a long history of working in the Beauty & Wellness Industry, it's still a passion of mine to stay connected in this industry.
I am a patient, caring and motivated person who enjoys time outdoors with family and friends. I'm equipped with strong problem -solving abilities and a willingness to learn. Ready to embrace new challenges with dedication and enthusiasm.
Overview
20
20
years of professional experience
Work History
Independent Support Worker
Self Employed
Wellington Point, QLD
03.2022 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Mentored new support workers by providing guidance, sharing best practices, and meddling effective client-centred care techniques.
Personal Care Worker
Capella Bay Aged Care
Capalaba, QLD
02.2021 - 06.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Developed trust-based relationships with both clients and their families through clear communication and empathetic caregiving approach.
- Provided safe mobility support to help patients move around personal and public spaces.
- Provided compassionate companionship to clients, engaging in meaningful conversations and activities.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Documented vitals, behaviours, and medications in client medical records.
- Used company software and databases to maintain records of services performed and patient conditions.
Business Development Coordinator
Waterlily Skin Body Spa
Brisbane, QLD
09.2012 - 11.2020
- Managed a portfolio of existing clients, consistently exceeding sales targets and maintaining high levels of client satisfaction.
- Generated new business with marketing initiatives and strategic plans.
- Conducted Waterlily Training with Spa Directors, Salon owners, Therapists on new facial offerings, new products.
- Provided ongoing support to sales team members, offering guidance on best practices for closing deals and achieving targets.
- Trained new staff on product offerings, sales techniques, and company procedures to ensure consistent performance across the team.
- Engaged with customers to build business relationships.
- Optimized email campaigns to increase open and click-through rates.
- Coordinated trade show appearances including booth design, staffing, and promotional materials to maximize company exposure and generate leads.
- Educated clients on proper home care regimens, leading to sustained improvements in their overall skin health.
- Worked closely with Production Team, ensuring products for orders were completed in the timeframe as communicated to the Spa Partner.
Spa Coordinator
Stephanies Luxury Spa Group
Bulimba, QLD
09.2004 - 04.2008
- Responsible for creating and maintaining a pleasant spa environment.
- Managing front desk operations including reception, managing reservations, treatments and retail space.
- Greetings clients and ensuring a high level of customer service is provided.
- Provided administrative support to all departments within the spa.
- Managing spa staff schedules
- Provided Homecare Prescriptions to clients after treatments and walk-ins.
- Trained new staff on company policies, procedures, and best practices, contributing to a well-prepared team of professionals.
- Collaborated with spa therapists to ensure seamless delivery of treatments, resulting in positive client feed.
- Inventory, management, ordering supplies and equipment.
Education
Certificate III in Individual Support - Community Health Services
Austcare PTY LTD
Brisbane, QLD04.2021
Diploma - Beauty Therapy
Queensland School of Beauty
Brisbane, QLD12.2003
Skills
Effective Communication skills
Attention to detail
Adaptability
Ability to work in a team
Timeline
Independent Support Worker
Self Employed
03.2022 - Current
Personal Care Worker
Capella Bay Aged Care
02.2021 - 06.2021
Business Development Coordinator
Waterlily Skin Body Spa
09.2012 - 11.2020
Spa Coordinator
Stephanies Luxury Spa Group
09.2004 - 04.2008
Certificate III in Individual Support - Community Health Services
Austcare PTY LTD
Diploma - Beauty Therapy
Queensland School of Beauty