Stephanie Starrett
Summary
Accomplished Company Director at The Dance Establishment, adept in operations and people management, spearheaded growth through creativity and strategic planning. Fostered a culture of innovation, achieving regulatory compliance and enhancing customer service. Excelled in teamwork and collaboration at Myer, driving sales success. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
11
11
years of professional experience
Work History
Company Director
The Dance Establishment
01.2014 - Current
- Manage small and large groups of children to young adults in a class setting.
- Run to a strict timetable ensuring open and closing hours are adhered to promptly and professionally.
- Work individually and as a team on projects.
- Excellent communication with clientele both personally and by phone/email.
- Navigate accounting system for invoices and banking.
- Developed high-performing teams through targeted recruitment efforts, performance evaluations, and professional development opportunities.
- Drove growth and innovation by fostering a culture of creativity, collaboration, and continuous improvement.
- Achieved regulatory compliance across all business operations by developing robust policies and procedures.
Christmas Casual Retail Assistant
Myer
10.2018 - 01.2019
- Assisted with opening and closing procedures, ensuring that the store was ready for business each day of the busy holiday season.
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Greeted customers warmly upon entering the store, fostering a welcoming atmosphere conducive to sales success.
- Collaborated with team members to meet daily sales targets and provide outstanding customer experiences.
Education
Certificate In Ballet Teaching Studies - Classical Ballet
Royal Academy of Dance
England, United Kingdom12.2012
Skills
- Operations Management
- People Management
- Strategies and goals
- Team Management
- Creativity and Innovation
- Issues Resolution
- Staff Management
- Strategic Planning
- Content Development
- Charismatic Leader
- Fundraising Events
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Timeline
Christmas Casual Retail Assistant
Myer
10.2018 - 01.2019
Company Director
The Dance Establishment
01.2014 - Current
Certificate In Ballet Teaching Studies - Classical Ballet
Royal Academy of Dance
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