Summary
Overview
Work History
Education
Skills
Timeline
Accomplishments
Work Availability
Languages
Certification
Interests

Stephen O'Hara

Chippendale,NSW
One kind word can change someone's entire day.
Stephen O'Hara

Summary

Strong history of successful projects using leadership, communication, and teamwork to complete tasks. Solid academic achievement paired with demonstrated commitment and integrity.

Diligent and hardworking [Keeper] with passion for optimal animal care and support. Builds positive relationships with owners and trust with animals. Knowledgeable about grooming, exercise, and basic care.

Great problem-solver and strong background as a [Mechanic]. Knowledgeable about different automotive systems, parts, and typical problems. Brings proven abilities in locating sources of faults and completing quality repairs.

Overview

2
2
years of professional experience

Work History

Student

Taronga Zoo
Mosman, NSW
07.2018 - 11.2020
  • Contributed to development, planning, and completion of project initiatives
  • Cleaned and restocked housing and habitats
  • Cared for animals with regular feeding and watering, social engagement, and play opportunities
  • Trained animals to follow feeding and safety procedures with operant conditioning
  • Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals
  • Developed [4] effective improvement plans in [2020]

Education

Cathwest Innovation College, Rooty Hill, NSW

NSW School Certificate School -

Plumpton House, Plumpton NSW
10.2020

Mt Druit Certificate II Mechanics -

Mt Druit TAFE
09.2019

Skills

  • Administrative support
  • Animal Observations
  • Critical Thinking
  • Verbal and Written Communication
  • Animal Training
  • Attention to Detail
  • Problem Solving
  • Excellent Communication
  • Self-Motivated
  • Flexible and Adaptable

Timeline

Student - Taronga Zoo
07.2018 - 11.2020
Cathwest Innovation College - ,
Plumpton House - NSW School Certificate School,
Mt Druit TAFE - Mt Druit Certificate II Mechanics,

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Advanced (C1)

Certification

Certificate of completion with Hills Daily GRIND, Mobile coffee for job skills training

Group & Cultral Certificate

Taronga Zoo Burbangana Program

Interests

Music

Content creation

Digital marketing

Stephen O'Hara