Stephen Payne
Marangaroo ,West Australia
Summary
Extensive knowledge and passion for the automotive industry. Dedicated to delivering exceptional customer service and product knowledge across all channels. Strong communication skills with attention to detail. Active team player fostering strong relationships. Punctual and organized for efficient task completion.
Overview
30
30
years of professional experience
Work History
Spare Parts Interpreter (Experienced)
Autopro Kelmscott
06.2004 - 05.2024
- Spare Parts Sales both Retail and Trade
- Cash Handling
- Stock and Customer Ordering
- Stock Display Maintenance
- Inventory Control
- Peach System Operation as well as OSCAR, AAD, NAPA, Veale Autoparts and Various Other Company's EPC Systems
- Opening and Closing of the Shop
- Credit Returns to Suppliers
- Stock Takes
- Customer Service Experience
- Computer Literate
- Excel, Word, Outlook Use
- Casual Position
Automotive Research (Contract Position)
Autonet PTY LTD
01.1996 - 06.2021
- Automotive Research used in the production of Identicar Australia, an Australian publication/CD & then website used in the process of identifying passenger, light commercial & 4WD vehicles sold in Australia
- Contract Position
Automotive Research & Technical Writing (Contract Position)
Renniks Publishing Sydney
01.2004 - 09.2014
- Technical Writing and Automotive Research used in the production of Max Ellery Automotive Workshop & Repair Manuals
- Contract Position
Automotive Research & Technical Writing (Contract Position)
Motoring 2000 Perth
07.2001 - 11.2001
- This position entailed producing technical information to be used in the production of the company's online Automotive Repair Information website
- Contract Position
Automotive Research & Technical Writing
Boyce's Automotive Data
05.1994 - 06.2001
- This position entailed producing technical information to be used in the production of Boyce's Automotive Manuals and later in the Boyces Automotive Data Software Package that is now sold on a worldwide basis
- The software package was one of the 1st to be produced in Australia that was 100% applicable to the Australian Automotive Repair Industry and to this day is still the leader in its field
Education
Finishing Level -
Manland Secondary School
01.1969
Apprentice Mechanic -
Luton Technical College
01.1973
Skills
- Spare Parts Sales
- Cash Handling
- Stock and Customer Ordering
- Stock Display Maintenance
- Inventory Control
- Customer Service
- Computer Systems
- Computer Literacy
- Teamwork
- Phone Etiquette
- Oscar (Auto Info System)
- Peach POS System
Languages
English
Timeline
Spare Parts Interpreter (Experienced)
Autopro Kelmscott
06.2004 - 05.2024
Automotive Research & Technical Writing (Contract Position)
Renniks Publishing Sydney
01.2004 - 09.2014
Automotive Research & Technical Writing (Contract Position)
Motoring 2000 Perth
07.2001 - 11.2001
Automotive Research (Contract Position)
Autonet PTY LTD
01.1996 - 06.2021
Automotive Research & Technical Writing
Boyce's Automotive Data
05.1994 - 06.2001
Apprentice Mechanic -
Luton Technical College
Finishing Level -
Manland Secondary School
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