TONY MATIC

• Completed day-to-day duties accurately and efficiently.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

. Work pro actively with our dealers within the Asia Pacific region region resolving issues relating to outstanding orders & communicating with our factories globally

Answering dealers parts technical enquiries & updating parts catalogues

• Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

• Duties includes Interpreting parts diagrams via electronic parts catalogues or parts manuals
• Processing customer orders via phone, email & over the counter sales
• Organizing parts for workshop and field service technicians jobs
• Purchase and receipt goods from external suppliers to book against jobs
• Follow up back orders of goods Warehousing duties i.e picking, packing orders receipting goods in
• Outsourcing goods from suppliers
• Promoting current sales on offer.
• Working in conjunction with the salesman.

• Interpret parts related enquires
• Collate and process orders from branches and dealers
• Submit and monitor status of orders to factories
• Reciepting and processing of incoming goods into the system
• General parts and customer service administration work

• Duties includes Interpreting parts diagrams via electronic parts catalogues or parts manuals
• Processing customer orders via phone, email & over the counter sales
• Organizing parts for workshop and field service technicians jobs
• Purchase and receipt goods from external suppliers to book against jobs
• Follow up back orders of goods Warehousing duties i.e picking, packing orders receipting goods in
• Outsourcing goods from suppliers
• Promoting current sales on offer.
• Working in conjunction with the salesman.

• Interpret parts diagram via electronic parts catalogues, parts manuals
• Recieve, process customer orders via phone, email and over the counter sales
• Process daily cash sales
• Purchase and reciept incoming goods
• Work back counter for workshop technicians

• Assisting with setting up venues for events e.g Parramatta Football stadium
• Tracked usage of liqueur and shop supplies and placed orders to maintain inventory levels.
• Assisted serving behind the bar

• Performed troubleshooting and diagnostic procedures on the systems and components of forklifts
• Troubleshot and diagnosed issues with hydraulic, electrical and mechanical systems
• Worked in shop and at customer locations to handle heavy equipment repair, maintenance and commissioning needs.
• Focused on repairing Hire equipment and worked on other brands, maintaining strong knowledge of issues and appropriate fixes.
• Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

• Performed troubleshooting and diagnostic procedures on the systems and components of forklifts
• Troubleshot and diagnosed issues with hydraulic, electrical and mechanical systems.
• Worked in shop and at customer locations to handle heavy equipment repair, maintenance and commissioning needs.
• Focused on repairing hire equipment and worked on other brands, maintaining strong knowledge of issues and appropriate fixes.
• Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

• Supplying parts internally to workshop/field service technicians.
• Interpreting parts diagrams via electronic parts catalogues or parts manuals
• Processing customer orders via phone, email & over the counter sales
• Follow up back orders of goods Warehousing duties i.e picking, packing orders receipting goods in

• Performed troubleshooting and diagnostic procedures on the systems and components of forklifts and container handlers
• Worked in shop and at customer locations to handle heavy equipment repair, maintenance and commissioning needs.
• Troubleshot and diagnosed issues with Hydraulic, electrical and mechanical systems
• Focused on repairing hire equipment and worked on other brands, maintaining strong knowledge of issues and appropriate fixes.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.