STEVE SHANON DAVID
Mount Barker,Australia
Summary
Result-driven restaurant manager with 14 years of industry experience, featuring two years in Adelaide Hills, a key tourist destination in South Australia. Known for effectively managing complex front-of-house operations, integrating high-demand day trades with structured service, and partnering with back-of-house teams to uphold high standards of quality and profitability.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Restaurant Manager
German Inn
Hahndorf, Australia
07.2024 - Current
- On hands-on experience in opening and closing daily operations.
- On hands-on experience in coffee making and espresso machine sanitization.
- Ordering and maintaining stocks on a daily and weekly basis.
- Training, managing, and rostering staff while maintaining WHS standards.
- Handling local wines and spirits in accordance with RSA legislation.
- POS system operations.
- Managing reservations and functions.
- Assisting the BOH team with daily operations.
- Maintaining restaurant and food handling standards in accordance with local governing bodies.
- Merchandising and organizing counter products.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
Manager
Silver Spoon Restuarants Pvt LTD
, Sri Lanka
06.2022 - 05.2024
- Managed all 3 outlets for smooth and efficient operation.
- Handled Menu Planning and outdoor catering.
- Recruiting and supervising staff.
- Managing purchasing budgets, costing and liasoning with suppliers.
- Compliance with governing bodies for hygeine, Health and safety legislations.
- Handling cash collection and banking activities accordance with daily sales from all outlets.
- Maintaining high quality standards in food handling and restaurant upkeeping.
- A restaurant chain with 3 outlets serving local and international favorites in the outer area of Colombo.
Restaurant Manager
MAGNA VICTORIA HOLDINGS PVT LTD –THE FOUR LEAFED CLOVER
Colombo, Sri Lanka
04.2018 - 04.2022
- Supervised all Pre opening operations.(Construction, kitchen and restaurant setup, Recruitment of employees).
- Supervise work at all levels (front of the house operations, kitchen, etc.) and set clear objectives.
- Managed the Bar and related activities according to excise requirements.
- Managed budgets/expenses, analyze and interpret financial information and monitor sales and profits.
- Develop and implement an intuitive and efficient marketing strategy to promote the restaurant.
- Manage periodical maintenance and up keeping of the restaurant to meet municipality & hygienical standards.
- Collaborate with external parties such as suppliers and licensing agencies.
- An upmarket Restaurant located in the heart of Colombo with expertise in serving western and local cuisine.
Manager
SUNSHINE COAST HOTELS & RESTAURANTS (PVT) LTD. – WERALA RESTAURANT
Colombo, Sri Lanka
07.2015 - 01.2018
- Managed daily restaurant operations to ensure efficient service delivery.
- Trained and mentored staff on customer service best practices.
- Oversaw inventory management and ordering processes for supplies.
- Collaborated with kitchen staff to maintain food quality standards.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Managed catering operations for corporate events and private functions.
- Developed menus in collaboration with chefs and clients for diverse occasions.
Supervisor
Hotel Windsurf
Colombo, Sri Lanka
01.2012 - 01.2015
- Supervised daily hotel operations and staff activities for optimal guest experience.
- Managed front desk services, ensuring efficient check-in and check-out processes.
- Coordinated special events such as conferences or weddings at the hotel.
- Oversaw reservations received from direct calls and provided room availability information.
- Gained experience in local cookary.
Education
General Certificate of Education Ordinary Level -
S. Thomas College
Mt. Lavinia12.2003
Certificate in Hotel Operations -
SUN RAY HOTEL & CHEFS TRAINING ACADAMY
Sri LankaCertificate in Hotel Reception -
SUN RAY HOTEL & CHEFS TRAINING ACADAMY
Sri LankaCertificate in Restaurant and Bar Services -
SUN RAY HOTEL & CHEFS TRAINING ACADAMY
Sri LankaCertificate in International Cookery -
SUN RAY HOTEL & CHEFS TRAINING ACADAMY
Sri LankaCertificate in Housekeeping -
SUN RAY HOTEL & CHEFS TRAINING ACADAMY
SrI LankaPreliminary Certificate in Marketing -
Sri Lanka Institute of Marketing (SLIM)
Sri LankaSkills
- Coffee preparation
- Inventory control
- POS management
- Staff development
- Menu design
- Customer service
- Health compliance
- Budget management
- Problem solving
- Effective communication
- Team leadership
- Conflict resolution
- Catering coordination
Certification
- Introduction to Food Safety and HACCP standards
- Responsible Service of Alcohol SA
Personal Details
- Sri Lankan Nationality
- Currently on 482 visa
Timeline
Restaurant Manager
German Inn
07.2024 - Current
Manager
Silver Spoon Restuarants Pvt LTD
06.2022 - 05.2024
Restaurant Manager
MAGNA VICTORIA HOLDINGS PVT LTD –THE FOUR LEAFED CLOVER
04.2018 - 04.2022
Manager
SUNSHINE COAST HOTELS & RESTAURANTS (PVT) LTD. – WERALA RESTAURANT
07.2015 - 01.2018
Supervisor
Hotel Windsurf
01.2012 - 01.2015
General Certificate of Education Ordinary Level -
S. Thomas College
Certificate in Hotel Operations -
SUN RAY HOTEL & CHEFS TRAINING ACADAMY
Certificate in Hotel Reception -
SUN RAY HOTEL & CHEFS TRAINING ACADAMY
Certificate in Restaurant and Bar Services -
SUN RAY HOTEL & CHEFS TRAINING ACADAMY
Certificate in International Cookery -
SUN RAY HOTEL & CHEFS TRAINING ACADAMY
Certificate in Housekeeping -
SUN RAY HOTEL & CHEFS TRAINING ACADAMY
Preliminary Certificate in Marketing -
Sri Lanka Institute of Marketing (SLIM)