Steven Brown
Ocean Shores
Summary
Hi, I am Steven Brown. I am currently the service technician for Schindler in the Northern NSW/South Gold Coast area. In my current role I have gain experience with the unique challenges of maintaining lifts in an regional area. My current run consists of of mostly Schindler units further strengthening the foundation of my skills.
My experience of working for as a service technician for Orbitz elevators from August 2020 to March 2021 has granted me further experience with a wide variety of lesser known brands as well as the range of big OEMs.
Before transitioning from Sydney to Gold Coast in 2020 I had been working for Schindler Lifts as service technician in Sydney which followed the completion of my Schindler apprenticeship on Jan/19 .
My journey through Schindler's apprenticeship program took me through all aspects of the industry and now with 8 years industry experience I have become very confident in my position.
My current role sees me carrying out scheduled maintenance, attending callbacks, being on standby after hours for call-outs, maintaining a effective local supply of spare parts, organising and carrying out repairs.
I am the sort of person who gains satisfaction from putting work in and fixing something right. I try to keep my run neat and tidy, I enjoy helping others and lending a hand wherever one is needed. I enjoy giving customers good news and hearing from them that their equipment is running well.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Service Technician
Schindler Lifts
03.2022 - Current
- Carry out routine maintenance to keep lifts running smoothly and reliably.
- Attend call outs and passenger entrapments in a timely manner.
- Maintain availability after hours for standby and callouts.
- Diagnose and repair electrical and mechanical components in lift systems.
- Carry out periodic safety inspections to ensure safety standards are upheld
- Communicate effectively with customers about the conditions of their units and the service they receive.
- Pass on relevant information and advise sales team about quotable repairs.
- Undergo frequent safety training.
- Maintain accurate timekeeping and records of work carried out.
- Work effectively as part of team to deliver a high level of service to customers.
- Effectively plan daily activities with aim to complete 100% of plan maintenance whilst also completing callbacks and repairs.
Service Technician
Orbitz Elevators
08.2020 - 03.2021
- Carry out routine maintenance to keep lifts running smoothly and reliably.
- Attend call outs and passenger entrapments in a timely manner.
- Diagnose and repair electrical and mechanical components in lift systems.
- Carry out period safety inspections to ensure safety standards are upheld
- Communicate effectively with customers about the conditions of their units and the service they receive.
- Pass on relevant information and advise sales team about quotable repairs.
- Maintain accurate timekeeping and records of work carried out.
- Work effectively as part of team to deliver a high level of service to customers.
- Effectively plan daily activities with aim to complete 100% of planned maintenance whilst also completing callbacks and repairs.
- Communicate with spare parts suppliers to order parts for stocking and repairs.
- Assist team members with Schindler equipment troubleshooting and diagnostics.
Service Technician
Schindler Lifts
01.2019 - 08.2020
- Carry out routine maintenance to keep lifts running smoothly and reliably.
- Attend call outs and passenger entrapments in a timely manner.
- Diagnose and repair electrical and mechanical components in lift systems.
- Carry out period safety inspections to ensure safety standards are upheld
- Communicate effectively with customers about the conditions of their units and the service they receive.
- Pass on relevant information and advise sales team about quotable repairs.
- Undergo frequent safety training.
- Maintain accurate timekeeping and records of work carried out.
- Work effectively as part of team to deliver a high level of service to customers.
- Effectively plan daily activities with aim to complete 100% of plan maintenance whilst also completing callbacks and repairs.
Apprentice Electrical Lift Fitter/Service Technician
Schindler Lifts
01.2014 - 01.2019
- Assisted elevator service technicians carry out their daily duties. Including routine maintenance, callback/ breakdown rectification.
- Assisted escalator service technicians carry out their daily duties. Including routine maintenance, callback/ breakdown rectification.
- Assisted electrical-fitters in the installation of low rise Schindler MRL products 3300
- Assisted tuners in the tuning, commissioning and testing high and low rise Schindler MRL products 5500
- Assisted technical service department with Schindler PORT and HID security integration
- Assisted new technology department with Schindler CUBE research and development
- Keep and maintain accurate timesheets
Education
High School Diploma -
Georges River College
Sydney NSW- Electrical Engineering
University of Southern Queensland
Toowoomba, QLDSkills
- Schindler
- Kone
- OTIS
- Thyssen
- IMEM
- Hitachi
- ECD
- BLT
- Various third party contollers
Certification
- Electrical contractors license - 333004C
- Working at heights
- Manual handling
References
Andrew Hillsley - 0457792050
Relationship: Current Schindler Service Leader
Matt Stanley - 0420979158
Relationship: Colleague
Timeline
Service Technician
Schindler Lifts
03.2022 - Current
Service Technician
Orbitz Elevators
08.2020 - 03.2021
Service Technician
Schindler Lifts
01.2019 - 08.2020
Apprentice Electrical Lift Fitter/Service Technician
Schindler Lifts
01.2014 - 01.2019
High School Diploma -
Georges River College
- Electrical Engineering
University of Southern Queensland
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