Summary
Overview
Work History
Education
Skills
Tickets
Attributes
REFERENCES
Timeline
Generic

Steven Gartrell

Baldivis,WA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Information Technology position. Ready to help team achieve company goals.

Overview

34
34
years of professional experience

Work History

Desk Help/Customer Service Officer

TSA
06.2023 - Current
  • Answering phone calls
  • Deescalate conflict clients
  • Meet customer expectations
  • Ticketing Service
  • Run client through setting up My gov
  • Giving linking code and email release

General Labourer

Steve’s Bobcat Hire
02.2019 - 06.2023
  • Setup of all level equipment
  • Setup and pack up all equipment for days work
  • Shovel work
  • Construction of limestone block retaining walls
  • General light maintenance
  • Performed general housekeeping and cleaning tasks.
  • Led inventory processes to minimize project lags.
  • Construction of brick walls
  • House painting and rendering
  • Demolition work
  • Construction of sheds
  • Paving.

Operator/Labourer

Cleanaway Pty Ltd
02.2013 - 01.2019
  • Morning safety Meeting
  • Prestart of vehicle and equipment
  • Scope Jobs
  • CTW
  • Paid attention to detail while completing assignments.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Passionate about learning and committed to continual improvement.
  • Tank head work
  • Pipe Cleaning
  • Vac work
  • Gun work
  • Housekeeping (Hosing and Shovelling).

Operator/ Process Operator/ 2IC

Barrick Gold
04.2000 - 02.2013
  • Prestart on all equipment and vehicles
  • Operation of 777 dumpy and 777 water cart
  • Correct procedure on all two-way channels
  • Training up new comers when needed to
  • Labouring duties when required
  • Construction of RDA dams
  • Moving of core to and from core yard and underground
  • Core yard technician work
  • Underground Geotechnical work
  • Process Operator work
  • Taking samples of ph levels and carbon counts
  • Operating bobcats, loader, jlg's and frannas around process plant
  • Reviewed production schedules and streamlined processes.
  • Fed raw materials into machines.
  • Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
  • Maintained organized work area by cleaning and removing hazards.
  • Performed equipment tests, calibrations and repairs to keep machines running smoothly and prevent malfunctions.
  • Coordinated with other departments to address production-related issues, fostering effective communication across teams.
  • Performed inspections and routine maintenance on equipment.
  • Conducted preventative maintenance on equipment, prolonging its lifespan and reducing the need for costly repairs.
  • Worked outside in all weather conditions.

Farmhand

Family Farm
01.1990 - 03.2000
  • Machine work
  • Cropping
  • Sheep work
  • Maintenance
  • Labouring
  • Wool classing

Education

Certificate IV - HR

Easyhr
Online
02.2025

Certificate IV - WHS

Easyhr
Online
02.2025

Graduate Certificate - A+

Comptia
Online
07.2024

High School Diploma -

Hale School
Wembley Downs, WA
11.1998

Skills

  • Excellent customer service skills
  • Ability to communicate effectively with people on all levels
  • Efficient time management and organization skills
  • Adaptable to new technology and new working environments
  • Project management abilities
  • POS systems expert
  • Product Recommendations
  • Workflow Management

Tickets

  • Working at Heights
  • Confined Space
  • EWP ticket
  • Dump truck ticket
  • Front Loader ticket
  • Dogging and Basic Rigging
  • Forklift
  • White Card/ Marcsta
  • HR-A

Attributes

  • Team player
  • Leadership qualities
  • Able to work unsupervised
  • Enjoy a challenge
  • Honest and hard working
  • Confident

REFERENCES

Alexander Blake

Team Leader

TSA

Mob: 0498396644


Stephen Radosavljevic

Owner 

Steve's Bobcat Hire

Mob: 0417095042


Edward Osment

Supervisor

Cleanaway Pty Ltd

Mob: 0400270163


Jannah Wallace-Burrows

Shift Supervisor

Barrick Gold

Mob: 0406286259



Timeline

Desk Help/Customer Service Officer

TSA
06.2023 - Current

General Labourer

Steve’s Bobcat Hire
02.2019 - 06.2023

Operator/Labourer

Cleanaway Pty Ltd
02.2013 - 01.2019

Operator/ Process Operator/ 2IC

Barrick Gold
04.2000 - 02.2013

Farmhand

Family Farm
01.1990 - 03.2000

Certificate IV - HR

Easyhr

Certificate IV - WHS

Easyhr

Graduate Certificate - A+

Comptia

High School Diploma -

Hale School

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Steven Gartrell