Steven Li
Hobart,Australia
Summary
A dedicated and passionate recent graduate with a Master's in Information Technology and Systems, boasting over 8 years of administrative experience and expertise in managing office teams. Highly skilled in system administration with 5+ years of experience, adept at managing complex systems, troubleshooting technical issues, and providing efficient solutions. Possesses extensive knowledge of network infrastructure, hardware and software installation, and maintenance. Effective communicator with individuals at all levels, fostering strong working relationships and achieving set objectives.
Overview
11
11
years of professional experience
Work History
Technical Support
TASCOLLEGE
Hobart, TAS
09.2023 - 02.2024
- Develop streamlined processes for uploading training materials, resources, and participant data into Axcelerate, improving efficiency and accuracy
- Enhance data validation and error handling mechanisms within Axcelerate to uphold data integrity and accuracy during the uploading process
- Configure, maintain and administer networks, software database applications, and servers to ensure seamless operations
- Provide timely and effective resolution to complex network issues, minimizing downtime and ensuring continuous workflow.
Deloitte Australia Technology Internship
Deloitte
01.2024 - 01.2024
- Completed a job simulation involving data analysis for Deloitte’s Technology team.
- Created a data dashboard using Tableau.
- Wrote a proposal for a client project to create a functioning dashboard.
- Used Excel to classify data and draw business conclusions.
Administrative Officer
Economic Development Office, DEPARTMENT OF FINANCE
Kunming, China
09.2012 - 08.2019
- Developed and implemented an efficient electronic document management system, reducing approval process duration by 40%
- Organised and maintained filing systems for confidential documents, correspondence, and reports
- Conducted cost-benefit analyses and risk assessments for over 100 government procurement proposals and prepared comprehensive reports with recommendations, emphasising financial viability and regulatory compliance
- Designed a financial budget management system framework, optimising operations for 30,000 accounts and 90,000 users while improving data accuracy for 500,000 budget items.
Education
IT Professional Year -
ACAP(Navitas)
02.2024
Master of Information Communication Technology -
University of Tasmania - Hobart
12.2022
Bachelor of Finance -
Yunnan University – China
07.2011
Skills
Administrative Skills Proficiency in Microsoft 365 Suite, Interpersonal Communication Time Management, Customer Service Excellence, and Organizational Skills
IT Skills Proficiency in SQL skills for Database Operations, utilised Python and Power BI for data analysis and visualisation Proficient in the use of HTML and JavaScript to build and update websites
References
References available upon request
Timeline
Deloitte Australia Technology Internship
Deloitte
01.2024 - 01.2024
Technical Support
TASCOLLEGE
09.2023 - 02.2024
Administrative Officer
Economic Development Office, DEPARTMENT OF FINANCE
09.2012 - 08.2019
IT Professional Year -
ACAP(Navitas)
Master of Information Communication Technology -
University of Tasmania - Hobart
Bachelor of Finance -
Yunnan University – China
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