Steven Taylor

• Taking responsibility for ensuring all building & contractor compliance obligations are met across all Ericsson sites.
• Managed reactive and PPM works across all Ericsson sites, ensuring timely resolution of issues and maintenance of operational standards.
• Management of security access-control system (Gallagher) & CCTV.
• Coordinated and completed work orders and financial approvals via CMMS system (Famis) to streamline facility operations.
• Emergency response, act as the primary point of contact for urgent facility issues or disruptions to operations.
• Budget oversight, assist with annual budgets, monitor facility operating expenses and assist with cost-effective procurement of supplies and services.
• Create purchase orders to facilitate procurement processes and managing financial approvals via (Yardi)
• Provide technical knowledge across all hard & soft services.
• Waste management reporting.
• Incident reporting.
• Completed diverse maintenance tasks independently at all Sydney sites to address immediate needs.
• Travelling interstate to carry out compliance & WHS inspections at allocated sites.

• Installation Technician – Smart Probe

• Facilities Coordinator – Philips Australia

• Facilities Asset Manager – Global Switch

• Managed contractors to ensure compliance, quality workmanship, timely delivery, and cost control.
• Assisted the National Facilities Manager with project planning and implementation.
• Liaised with tenants, landlords, and building managers to resolve facilities issues and maintain strong relationships.
• Administered security access control using Protégé GX and responded to after-hours security alarms.
• Conducted building inspections to ensure compliance with safety and operational standards.
• Managed building assets and maintenance records using a CMMS.

• Delivered facilities and operational support across a national portfolio of 250+ medical and imaging centres.
• Served as the primary contact for facilities management requests, ensuring timely communication and issue resolution.
• Managed help desk enquiries via phone and email, coordinating planned and reactive maintenance.
• Assessed and escalated WHS, commercial, and operational issues as required.
• Monitored work orders, maintenance progress, contractor performance, and service delivery.
• Managed contractor invoices and financial processes to ensure accurate and timely payments.

• Managed maintenance help desk requests, monitored job progress, and provided updates to staff, landlords, and subtenants.
• Received, prioritised, and coordinated maintenance enquiries and service requests.
• Conducted annual WHS inspections across national sites, including interstate travel.
• Managed property procurement and financial processes in accordance with Navitas protocols using Oracle iProcurement.
• Coordinated contractor inductions, ensuring compliance with insurance, licences, and required documentation.
• Supported office relocation projects, including the move from Wynyard Green to 255 Elizabeth Street, Sydney.
• Built and maintained strong relationships with contractors, vendors, and stakeholders to ensure efficient service delivery.

• Building Manager - AMP Capital
• Building Services Manager - Dexus
• Facilities Coordinator - Fuji Xerox
• Facilities Supervisor - Brookfield Multiplex/Sydney University
• Facilities Administrator - JLL/Google
• Facilities Site Manager JLL/Department of Immigration & Citizenship

• Supervised daily facilities operations across all American Express sites across Sydney.
• Supervised contractors and Resolve FM staff, coordinating preventative and reactive maintenance.
• Ensured compliance with safety regulations, company policies, and operational standards.
• Supervised contractors and vendors to deliver maintenance services and projects on schedule.
• Implemented process improvements to enhance operational efficiency and service delivery.
• Built strong relationships with staff, clients, landlords, and service providers.
• Managed projects to ensure quality outcomes, budget control, and timely completion.

• Managed day-to-day facilities operations across five American Express sites in Sydney.
• Oversaw hard and soft FM services, ensuring safe, efficient building operations.
• Managed PPM for CRAC/PAC units, UPS systems, fire systems, and gas suppression equipment.
• Performed FIP isolations/reinstatements for contractor works within data centres and critical environments.
• Monitored BMS, investigated faults, and coordinated repairs and maintenance.
• Conducted building, safety, and cleaning audits to ensure compliance.
• Liaised with landlords, clients, contractors, and stakeholders to resolve operational issues.
• Coordinated internal office relocations (churn), maintenance planning, and contractor access.
• Applied technical knowledge across electrical, mechanical, hydraulic, and building services.