Expertise handling administrative, financial and sales needs in results-focused environment. Experienced in human resources, records management and regulatory compliance.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Proprietor
Northcote Fish & Chips
Northcote, VIC
10.2016 - Current
Managed all aspects of business operations, including staffing, customer service, inventory management, and financial planning. and reporting
Trainer & Assessor
Complete Hospitality Training
Melbourne, VIC
10.2010 - Current
Conducted vocational training for hospitality professionals, liaised with industry stakeholders, and developed training programs.
Director of Operations
Castaways Conference & Event Centre
Waiuku, New Zealand
09.2005 - 06.2008
Directed daily operations, managing both restaurant service and large-scale events, staff recruitment, training and supervision, payroll, bookeeping and financial reporting
Bar Manger
Wineloft
Auckland, New Zealand
12.2003 - 03.2005
Managed all bar operations including supervison of staff, stock management and marketing and promotional activities
Maitre D'Hotel
Sheraton Auckland
Auckland, New Zealand
04.2001 - 05.2003
Managed all aspects of the hotel's premium a la carte restaurant with responsibility for the outlets financial performance and customer service targets
Cellar Master
Disney Cruiseline
Orlando, Florida, USA
01.1999 - 03.2000
Supervised all on-board wine-related activities including inventory management, product range, crew training, passenger wine tastings and sales growth and reporting
Sommelier & Chef Sommelier
Conran Restaurants
London, UK
06.1995 - 01.1999
Education
Certificate IV in Training & Assessment - Training & Assessment
Inspire Registered Training Organisation
Sydney, NSW
09-2019
Advanced Diploma of Business - Business Management
Selmar Institute
Melbourne, VIC
10-2012
Diploma of Vocational & Educational Practice - Vocational Education
Melbourne Polytechnic
Melbourne, VIC
10-2011
Advanced Diploma of Hospitality - Hospitality
Box Hill TAFE
Box Hill, VIC
01-2010
Higher National Diploma - Hotel Management
Colchester Institute
Colchester, UK
06-1990
Skills
Employee Supervision
Purchasing and planning
Cost analysis and savings
Contract Negotiation
Training and mentoring
Cost-control strategies
Accomplishments
Student of the Year, Colchester Institute (1990)
Moet et Chandon Scholarship (1990
National Award Winner, Gardener Merchant Business School (1990)
Bronze Medal, New Zealand Culinary Fare (2001, 2002)