Stuart Self
Wollongong
Summary
Seasoned Trainer Assessor and Shift Supervisor at Manildra Group, adept in adult learning principles and problem-solving, significantly enhanced training processes and team productivity. Leveraged coaching techniques and digital literacy to achieve high trainee satisfaction and operational efficiency, demonstrating exceptional time management and multitasking skills.
Overview
29
29
years of professional experience
Work History
Trainer Assessor
Manildra Group
01.2024 - Current
- Streamlined training processes by developing and implementing efficient training methodologies tailored to the organization''s needs.
- Reduced time spent onboarding new hires through the creation of streamlined orientation materials and procedures.
- Achieved higher trainee satisfaction rates through consistent monitoring of progress and timely interventions when needed.
- Established strong relationships with key stakeholders across departments, enabling seamless collaboration on cross-functional initiatives requiring staff training or upskilling efforts.
- Served as a mentor and resource for newer trainers within the organization, imparting knowledge and best practices to support their professional development.
Shift Supervisor
Manildra Group
01.2022 - 01.2023
- Responded to and resolved customer questions and concerns.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
Train Driver
Manildra Group
01.2020 - 01.2022
- Handled emergency situations calmly and effectively while prioritizing passenger safety above all else.
- Consistently met company performance targets for punctuality, safety, and customer satisfaction ratings.
- Collaborated with maintenance teams to address mechanical issues, minimizing downtime and disruptions to service.
- Communicated effectively with dispatchers and other team members, supporting seamless coordination of rail traffic across the network.
- Operated trains according to established guidelines while adjusting speed based on weather conditions or other external factors that could impact safety.
Train Driver
Pacific National
01.2012 - 01.2020
- Consistently met company performance targets for punctuality, safety, and customer satisfaction ratings.
- Handled emergency situations calmly and effectively while prioritizing passenger safety above all else.
- Communicated effectively with dispatchers and other team members, supporting seamless coordination of rail traffic across the network.
- Served as an ambassador for the company brand through professional conduct both on-boarding trains and at station platforms.
- Minimized disruptions caused by track work or other external factors through effective communication with relevant personnel and quick decision-making abilities.
- Improved train punctuality by consistently adhering to schedules and promptly addressing any delays.
- Ensured accurate record-keeping by diligently completing required documentation related to train operations, incidents, or delays.
- Monitored train-loading procedures to load and unload freight without damage.
- Examined locomotives to verify adequate fuel, sand, water and other supplies before each run.
Train Driver
Patrick Portlink
01.2008 - 01.2012
- Handled emergency situations calmly and effectively while prioritizing passenger safety above all else.
- Consistently met company performance targets for punctuality, safety, and customer satisfaction ratings.
- Collaborated with maintenance teams to address mechanical issues, minimizing downtime and disruptions to service.
- Reduced fuel consumption with strategic route planning and efficient driving techniques.
- Assisted in the training of new train drivers, sharing expertise on best practices for safe, efficient operation.
- Efficiently managed train operations, ensuring timely arrivals and departures at all stations.
- Monitored gauges and meters to measure speed, amperage, battery charge and air pressure in brake lines and main reservoirs.
- Moved controls such as throttles and air brakes to drive electric, diesel-electric, steam or gas-turbine-electric locomotives.
- Climbed on and off train cars to set or release hand brakes, couple and uncouple air hoses between rail cars and remove and replace broken knuckles.
- Observed tracks to detect obstructions.
- Checked speed and air pressure of locomotive at various points throughout route.
- Interpreted train orders, signals or railroad rules and regulations that governed locomotive operation.
- Inspected locomotives before and after runs.
- Operated locomotives to transport freight and other materials.
Trainee Train Driver
Patrick Portlink
01.2005 - 01.2008
- Learned new materials, processes, and programs quickly.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Attended training courses to build understanding of processes, techniques, and industry.
- Supported departmental tasks to increase understanding of industry processes.
- Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
- Filled out timesheets and paperwork according to identified requirements.
- Completed comprehensive training modules to gain proficiency in industry-specific software, contributing to more efficient project execution.
Accessory Installer
Ron Bratton Ford
01.1996 - 01.2004
- Reduced accessory waste by carefully measuring and cutting materials according to precise specifications.
- Provided exceptional customer service, addressing any questions or concerns regarding the installed accessories.
- Conducted thorough inspections of completed installations to ensure adherence to quality standards and client expectations.
- Boosted company reputation through meticulous attention to detail during each accessory installation project.
- Maintained a clean and organized work environment, ensuring safety and efficiency at all times.
- Communicated effectively with clients to understand their specific needs and preferences for accessory installations.
- Participated in ongoing training opportunities, staying current on industry advancements related to vehicle accessories and installation techniques.
- Collaborated with team members to complete larger installation projects within tight deadlines.
- Troubleshot any issues that arose during installations, quickly identifying solutions to prevent delays in project completion.
- Mentored junior installers, sharing expertise in techniques and best practices for efficient accessory installation processes.
- Increased repeat business by providing outstanding customer service during consultations and follow-up appointments after installations were completed.
Education
Cert IV - Training
Certificate IV Training And Assessment
National Training Masters12.2023
Certificate III Transport And Logistics - Transport
Pacific National
06.2016
Year 11 - High School
Kanahooka High School
Wollongong, NSW12.1996
Skills
- Adaptive learning
- Coaching techniques
- Assessment strategies
- Adult learning principles
- Digital literacy
- Training needs analysis
- Problem-solving
- Time management
- Multitasking skills
Timeline
Trainer Assessor
Manildra Group
01.2024 - Current
Shift Supervisor
Manildra Group
01.2022 - 01.2023
Train Driver
Manildra Group
01.2020 - 01.2022
Train Driver
Pacific National
01.2012 - 01.2020
Train Driver
Patrick Portlink
01.2008 - 01.2012
Trainee Train Driver
Patrick Portlink
01.2005 - 01.2008
Accessory Installer
Ron Bratton Ford
01.1996 - 01.2004
Cert IV - Training
Certificate IV Training And Assessment
Certificate III Transport And Logistics - Transport
Pacific National
Year 11 - High School
Kanahooka High School
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