Compassionate and dedicated individual seeking an entry-level position as a Disability Support Worker. Eager to utilize my interpersonal skills and passion for helping others to make a positive impact on the lives of individuals with disabilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
McDonald's
Toronto, Ontario, Canada
10.2020 - 12.2023
Resolved customer complaints in a timely manner.
Conducted daily inspections of the dining area to ensure cleanliness and orderliness.
Supervised food preparation, ordering of supplies, and inventory control.
Monitored customer service standards and took corrective action when needed.
Oversaw food preparation, production and presentation according to quality standards.
Assisted staff by serving food and beverages or bussing tables.
Promoted safe working conditions by monitoring safety procedures and equipment.
Inspected dining and serving areas for cleanliness and proper setup.
Restaurant Supervisor
McDonald's
Toronto, Ontario,Canada
01.2018 - 10.2020
Supervised daily opening and closing procedures including checking equipment operation, verifying cash drawer amounts.
Provided fast, friendly and knowledgeable service to guests, proactively promoting specials and enhancing sales of key menu items.
Established good customer relations and excellent service to build and retain loyal customers.
Assisted in taking customer orders and providing recommendations.
Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
Answered phone calls promptly and handled inquiries from customers courteously.
Communicated clearly with kitchen staff regarding order specifics.
Cleaned cooking equipment after use according to safety protocols.
Education
Certificate III in Individual Support(waiting For Placement) - Disability Studies
Better Training
Brisbane, QLD
02-2024
BBA - Business Management
Lambton College
Toronto,Canada
03-2016
Skills
Safety Awareness
Behavioral Support
First-Aid and CPR
Mobility Assistance
Personal Care Assistance
Meal Preparation
Basic Housekeeping
Records Management
Certification
Certificate III in individual support (February 2024) (waiting for Placement)
Manual Handling
Current First Aid and CPR Certificate
National Police Check
Current Paid employee Blue Card, Yellow Card/NDIS Worker Clearance