Dynamic Multiple Store Manager(Owner) with a proven track record at RADS CAFE & PIZZA and CRUST GOURMET PIZZA BAR, excelling in brand awareness and profit maximization. Spearheaded training programs that enhanced employee engagement and streamlined operations, resulting in improved service delivery and reduced waste. Adept at problem-solving and fostering teamwork in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Multiple Store Manager
RADS CAFE & PIZZA, CRUST GOURMET PIZZA BAR
10.2014 - Current
Led operational teams to ensure high-quality food preparation and service standards.
Developed training programs for staff, enhancing efficiency and service delivery.
Implemented inventory management systems to optimize stock levels and reduce waste.
Monitored daily sales reports, identifying trends to improve profitability strategies.
Coordinated marketing initiatives that increased customer engagement and brand awareness.
Streamlined scheduling processes, ensuring adequate staffing during peak hours.
Fostered a positive work environment by promoting teamwork and employee development.
Monitored employee productivity closely using time tracking tools alongside regular performance reviews, providing constructive feedback for continuous improvement.
Oversaw daily store operations, ensuring a safe and welcoming environment for customers and employees alike.
Education
MASTER OF INFORMATION AND COMMUNICATION TECHNOLOGY - Computer And Information Systems
University of South Australia
Adelaide, SA
10-2006
Skills
Store operations
Brand awareness
Delegation
Profit maximization
Recruitment and hiring
Employee engagement
Problem-solving abilities
Multitasking Abilities
Customer service management
Timeline
Multiple Store Manager
RADS CAFE & PIZZA, CRUST GOURMET PIZZA BAR
10.2014 - Current
MASTER OF INFORMATION AND COMMUNICATION TECHNOLOGY - Computer And Information Systems