Summary
Overview
Work History
Education
Skills
Certification
Websites
Timeline
Generic

Sudeep Mulay

Melbourne,VIC

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Intern

Force Motors Ltd
Pune , Maharashtra
08.2023 - 11.2023
  • Developed financial models to analyze and assess the performance of investments.
  • Analyzed historical financial statements for trends or insights into the business operations.

Volunteer

National Service Scheme
India, Maharashtra
06.2022 - 04.2023
  • Participated in meetings with staff members to discuss program objectives, strategies, and outcomes.
  • Created presentations using PowerPoint or other software applications to highlight key points about the NGO's work.
  • Coordinated volunteers who were involved with projects undertaken by the NGO.

Customer Service Representative

Goa Transport and Logistics
Pune, Maharashtra
02.2022 - 03.2023
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Master of Professional Accounting -

Monash University
Melbourne, VIC
02-2024

Bachelor of Commerce - Accounting

Symbiosis College of Arts And Commerce
04-2023

High School Level 12 - Accounting

Symbiosis College of Arts And Commerce
03-2020

Skills

  • Professional communication skills
  • Excellent problem-solving capability
  • Great active listening skills
  • Attention to Detail
  • Time management abilities
  • Work Coordination
  • Interpersonal Skills
  • Clear Communication
  • Decision-Making

Certification

  • MS Excel and MS Office Certification by Symbiosis Centre for Skill Development

Timeline

Intern

Force Motors Ltd
08.2023 - 11.2023

Volunteer

National Service Scheme
06.2022 - 04.2023

Customer Service Representative

Goa Transport and Logistics
02.2022 - 03.2023

Master of Professional Accounting -

Monash University

Bachelor of Commerce - Accounting

Symbiosis College of Arts And Commerce

High School Level 12 - Accounting

Symbiosis College of Arts And Commerce
Sudeep Mulay