Sudeep Mulay
Melbourne,VIC
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Intern
Force Motors Ltd
Pune , Maharashtra
2023.08 - 2023.11
- Developed financial models to analyze and assess the performance of investments.
- Analyzed historical financial statements for trends or insights into the business operations.
Volunteer
National Service Scheme
India, Maharashtra
2022.06 - 2023.04
- Participated in meetings with staff members to discuss program objectives, strategies, and outcomes.
- Created presentations using PowerPoint or other software applications to highlight key points about the NGO's work.
- Coordinated volunteers who were involved with projects undertaken by the NGO.
Customer Service Representative
Goa Transport and Logistics
Pune, Maharashtra
2022.02 - 2023.03
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Master of Professional Accounting -
Monash University
Melbourne, VIC2024-02
Bachelor of Commerce - Accounting
Symbiosis College of Arts And Commerce
2023-04
High School Level 12 - Accounting
Symbiosis College of Arts And Commerce
2020-03
Skills
- Professional communication skills
- Excellent problem-solving capability
- Great active listening skills
- Attention to Detail
- Time management abilities
- Work Coordination
- Interpersonal Skills
- Clear Communication
- Decision-Making
Certification
- MS Excel and MS Office Certification by Symbiosis Centre for Skill Development
Timeline
Intern
Force Motors Ltd
2023.08 - 2023.11
Volunteer
National Service Scheme
2022.06 - 2023.04
Customer Service Representative
Goa Transport and Logistics
2022.02 - 2023.03
Master of Professional Accounting -
Monash University
Bachelor of Commerce - Accounting
Symbiosis College of Arts And Commerce
High School Level 12 - Accounting
Symbiosis College of Arts And Commerce